Front Office Host
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I am writing in response to your company's advertisement for Spa receptionis listed on your website. With over 3 years' experience in the hotel industry, I have a strong commitment to customer service and excellent problem-solving skills, and I believe I can apply these skills to a position as a Spa receptionis.
Checks-in guest at Front Desk or provides in Room Check-in, in an efficient and friendly manner
Checks out guest at end of stay. Ascertains guest satisfaction
Maintains a balanced bank/ cash float.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Panyapiwat Institute of Management, Thailand
(GPA 3.53 First-Class Honors) Toeic scores: 685