Paweenuch K.

Experienced in collection operations, System support, MIS Reporting, and Risk monitoring. Strong analytical skills with the ability to translate operational data into clear insights that support organizational planning and risk management.

Senior Organization Risk Strategic Planning Unit Specialist at Kasikorn Leasing Company Limited (KLeasing) (2024-03 – Present)

Experienced in collection operations, System support, MIS Reporting, and Risk monitoring. Strong analytical skills with the ability to translate operational data into clear insights that support organizational planning and risk management.

• Analyze portfolio segments to identify risk patterns and recommend improvement strategies.
• Support debt allocation strategy and segmentation logic to optimize collection effectiveness.
• Develop data-driven strategies to improve collection efficiency, portfolio quality, and risk monitoring.
• Design and implement performance dashboards (Collection Rate, Roll Rate, Recovery Rate, Vintage Analysis).
• Redesign data structures to support multi-dimensional portfolio analysis while ensuring usability.
• Improve reporting automation, reducing manual workload and increasing reporting accuracy.
• Troubleshoot and resolve system and operational data issues within the Collection function.
• Support Collection system enhancement projects and process transformation initiatives.
• Develop and maintain MIS reports covering collection performance, portfolio movement, and risk indicators.
• Perform the other assignments are assigned by Management team.

Collection Management & System Support Supervisor at TISCO Bank Public Company Limited (2019-10 – 2024-02)

In a role to establish effective debt collection strategy to control delinquency and flow rate to be in line with business plan. Management of team performance to ensure are aligned with agreed KPIs.

• Analyze, plan and improve work process for Collection team.
• Plan effective dunning actions: SMS, Outbound call, Inbound call.
• Develop strategies for effective debt collection.
• Ensure user requirements in collection system.
• Ensure collection policy/procedure followed Compliance and Regulatory requirement. (e.g. Debt Collection Act, BOT regulation, etc.)
• Provide Daily, Weekly, Monthly, Quarterly, Yearly Report of Collection unit.
• Design Report, Dashboard and Monitoring Collection Key measurements and Risk mitigation.
• Design, Develop and Generate data reports for Retail product (Hire Purchase, Personal Loan, Secured Loan, Mortgage Loan, Business Loan, Insurance) to support Collection unit, including Management for collection performance and collection productivity.
• Coordinate internal work procedure with cooperation to other departments.
• Work Closely with Collection operation unit process and improvement.
• Perform the other assignments are assigned by Management team.

Product Partner at SCG Ceramics Public Company Limited (2019-03 – 2019-09)

Coordinate between project sales teams, customers and other agencies. Take care of opening orders and preparing various documents. Involved in sales work. Coordinate with the warehouse department to deliver products to customers.

Internship at Public Warehouse Organization, Ministry Of Commerce Thailand (2017-06 – 2017-07)

Bachelor's degree in Economics – Kasetsart University, Thailand (2014 – 2018)

Major in Science - Mathematics – PSU.Wittayanusorn School, Thailand (2011 – 2014)