Phoom Patchaporn

Licensed Optometrist with 7+ years of experience in clinical optometry, ophthalmic technologies, product training, and retail optical management. Experienced in supporting Eye Care Professionals across Thailand, Laos, and Cambodia through professional education, clinical consultation, and technology adoption. Strong background in ophthalmic diagnostic systems, customer engagement, and business development within the vision care industry.

Optometrist | Store Manager at Lenskart Solutions (Thailand) Ltd. (2026-05 – Present)

• Lead store operations, team development, and customer experience initiatives.
• Deliver personalized vision care consultations and premium lens recommendations.
• Drive sales performance through coaching, merchandising, and operational excellence.
• Lead a team of 5 store professionals while supporting successful store expansion initiatives.
• Achieved Top 3 rankings in revenue, conversion rate, and overall sales performance.

Technician Specialist / Product Specialist at EssilorLuxottica Wholesale (Thailand) Ltd. (2023-07 – 2026-03)

• Delivered technical consultation, product training, and professional education programs across Thailand, Laos, and Cambodia.
• Supported 300+ Eye Care Professionals (ECPs) through workshops, Vision Classes, field visits, and digital learning initiatives.
• Facilitated product launches and adoption strategies for WAM800, ABC Combo, Visioffice X, Vision-R 800, Myopia Expert 700, and VS700c.
• Collaborated with sales and commercial teams to drive technology adoption, customer engagement, and business growth.
• Conducted academic lectures, workshops, and live demonstrations in partnership with leading optometry universities in Thailand.

Optometrist | Store Manager at Bridders Optical (Zeiss Vision Center) (2019-06 – 2023-07)

• Managed premium optical retail operations and customer service standards.
• Performed comprehensive refraction and premium lens consultations.
• Developed customer-centric vision solutions tailored to lifestyle needs.
• Contributed to sales growth through professional consultation and team development.

Doctor of Optometry in Optometry – Ramkhamhaeng University (2013 – 2019)