Pond Warayut

Enthusiastic IT Support Specialist experienced in deploying, maintaining, and troubleshooting IT infrastructure and office peripherals. Highly adaptable and detail-oriented, with a proven ability to resolve unexpected technical problems promptly. Committed to continuous learning and adopting new technologies to deliver top-tier IT services and maintain uninterrupted company workflows.

IT Support - Helicopter Carrier Squadron

(2025-01 - 2026-09)

• Provided comprehensive technical support to internal office users.
• Analyzed and troubleshot hardware, software, and basic network configuration issues.
• Installed and updated operating systems, and maintained office peripherals such as printers and scanners to ensure continuous IT operations.

Data Entry Staff - Ditto Co., Ltd.

(2024-01 - 2024-04)

• Inputted and managed operational data accurately onto the company's web portal.
• Performed basic maintenance and hardware repairs for office computer systems.

Maintenance and Service Technician - Waterworks Division

(2023-01 - 2023-05)

• Maintained and troubleshot office computer systems and IT equipment.
• Co-developed an automated 3-phase water pump system and an automated water filter cleaning control system.
• Resolved mechanical issues in the water supply system and executed various maintenance tasks as assigned.

Bachelor of Technology - Computer Engineering Technology - RAJAMANGALA UNIVERSITY OF TECHNOLOGY RATTANAKOSIN (2019-01 - 2023-12)