Safuroh Kamaloding

Hello, I'm Saf, a multilingual professional with over 4 years of experience working remotely across Southeast Asia. I support global teams with translation, cross-cultural communication, and flexible project coordination. I'm adaptable, open to feedback, and enjoy learning through new challenges. With calm energy, cultural empathy, and a can-do mindset, I bring steady support to every team I work with.

Quality Assurance Telesale at Tech Tok (2023-05 – 2024-11)

• Evaluated sales calls and ensured compliance with call quality standards
• Provided English QA reports for management and conducted bilingual QA on Thai and English queues
• Collaborated with outbound teams to improve appointment-setting outcomes
• Gained hands-on experience in telesales QA for tech clients

Apple Project – Field & QA Support (Freelance) at CXG Project (2022-08 – 2022-09)

• Supported Apple's product launches and retail audits across Southeast Asia
• Attended hybrid training and conducted store visits in Indonesia
• Ensured brand compliance and collaborated with cross-country teams

Business Developer at Wasutha Group (2022-03 – 2022-05)

• Initiated B2B calls to tech dealers and corporate clients
• Managed CRM systems and supported appointment scheduling
• Developed confidence in outbound communication with business professionals

Student Internship at Royal Thai Embassy (2021-08 – 2021-09)

• Provided translation support and assisted with public diplomacy projects
• Recognized by the Ambassador for dedication and creativity

Founder & Language Instructor freelance at Sekolah.th Virtual Class (2020-03 – Present)

Taught Thai and Indonesian languages online.

• Manage classes and syllabus
• Designed materials and scheduled lessons

Bachelor of English Education in English Education – University of Sunan Kudus (2018 – 2022)

Science-Mathematics Program in Science-Mathematics – Santi Witaya Educational Foundation School (2015 – 2018)