Sawd Rattana

With experience in workflow coordination, document management, tenant relations, and process improvement. Experienced in coordinating operations, maintaining accurate documentation, and supporting customer-facing activities with professionalism and attention to detail. Highly proficient in English communication with experience working independently and handling stakeholder coordination in multicultural environments.

Self-Managed Property Operations - Residential Rental Property

(2022-01)

• Manage tenant communication, scheduling, and administrative coordination for residential rental properties.
• Handle property inquiries, tenant onboarding, and relationship management in a professional manner.
• Coordinate maintenance schedules, repairs, and vendor communication to ensure smooth property operations.
• Maintain rental documentation, payment records, and operational files with accuracy and confidentiality.
• Support marketing activities for rental properties through online platforms and presentation materials.
• Prepare visual content and simple promotional materials using Canva and CapCut.

Associate Internal Auditor - Freelance Project

(2021-06 - 2021-07)

• Audited internal workflows and operational procedures to identify process gaps and potential operational risks.
• Analyzed and redesigned workflow processes to improve coordination efficiency and reduce repetitive procedures.
• Organized and optimized document management systems to improve accessibility and information retrieval.
• Coordinated with project stakeholders to collect operational data and support internal review processes.
• Prepared audit-related documentation and maintained organized administrative records.

Bachelor of Business Japanese - International Business Management - Assumption University (2014-01 - 2018-01)