EDUCATION:
2007-2009 (yr education): Master of Public Administration at Ramkhamhaeng University, Bangkok
GPA: 3.55
2001-2005 (yr education): Bachelor of Business Administration (Marketing) at
Kasetsart University, Bangkok
GPA: 3.06
COMPETENCIES AND SKILLS:
- 10 year experience in success service company (Japan Airline)
- 3 year experience in export Packaging Industrial “Plastic packaging”
- 4 year experience in export FMCG products “Maepranom”
- Ability to use AX, EPICOR
- Proficient in Microsoft Word, Power point, Excel, Outlook
- TOEIC score 790
- Japanese skill : J-test (D Grade) and JLPT N3 (Business Level)
- Strong critical thinking, evaluation, and decision-making capabilities
- Highly skilled of export legislation & regulations in Eurozone and Japan
- Demonstrated exceptional interpersonal and communication skill with ability to effectively communicate with customers, employees, senior management and Team-spirited
WORK SLOGAN :
“SMART” =
Smile/
Mouth (speak out)/
Active/
Respect other/
Teamwork
WORK EXPERIENCE:
October 2019 – Present Phiboonchai Maepranom Thai Chilli Paste Co., Ltd. (Export sales manager)
Job duties
- Study and market survey the market in the target countries i.e. Malaysia, Singapore, CLMV, Japan, India, Middle-east, … etc.
- Identifying new markets for exports and developing new business accounts i.e. EU zone and USA
- Planning and setting a sales campaign and promotion suited to that country and current consumer trends
- Planning and reviewing export sales and marketing budgets for product ranges
- Meeting with clients and distributor quarterly
- Negotiating the sale terms and meeting sales targets
- Organizing licenses and other legal requirements following each country import-export regulation
- Managing administration, such as orders, contracts and export documents
- Troubleshooting to sort out any problems with the exports.
Award
- Thailand Trust Mark (2019)
- PM Award : Best Exporter, Best Halal (2020)
- Thai SELECT (2020)
- PM Award : Best Thai Brand (2021)
- PM Award : Best of the Best (2022)
- Superior Teste Award (2023)
Training
- Application of PESTEL and SWOT analysis (2019)
- Kaizen (2020)
- Public talk and Presentation skill (2020)
- Leader ship and Work remotely management (2021)
- Food safety (2021)
- The importance of cultural understanding and the management of cultural difference (2022)
- Consideration of the key factors for product, price, distribution, promotion and communications (2023)
June 2018 – August 2019 Bangkok Polysack Co., Ltd. (Export sales assistant manager)
April 2016 – May 2018 Bangkok Polysack Co., Ltd.
(Export sales executive)
Job duties
- Being responsible from order management and dispatches to affiliates (Myanmar factory)
- Succeed in Australian market using Automatic filling machine for big bag (2018)
- Joining with Goodtech solution for Thailand Trade show (2018)
- Joining “InterPack” European trade fair for packaging (Germany 2017)
- Ordering status reports and giving weekly updates to clients
- Preparing Pro-forma invoices or other supporting document if required
- Preparing shipment of the order on appropriate delivery dates after reviewing client stock and payment guarantee
- Receiving complaints from clients, then issue a form and sending it to Q.A Department throughout exporting operation coordination
- Create reports of all shipments, including payment, destination and other aspects to presented at monthly board meeting
- Maintained customer satisfaction rating over 90 percent over 3 years
- Work closely business development teams and colleagues in Company Group
March 2006 – March 2016 Japan Airline : JAL
(Senior Flight Attendant)
Job duties
- Promoted to service in First Class (April 2014)
- Trained Omotenashi service
- Trained Japanese cuisine culture & First class service manner
- Trained “ ICHIGO ICHIE” （一期一会）course
- Promoted to be Senior Flight Attendant ( March 2013)
- Design service plan and manage service items in economy class
- Dealing with complain passenger and creating a win-win outcome
- Writing post flight report of satisfaction/complaint/defect to Chief Purser
- Joining with JAL in-flight sale team (May 2010 – April 2012)
- Plan In-flight sale service , select potential items for each flight
- Create In-flight sale promotion and campaign
- Record passenger feedback and report to Marketing section at Japan airline head office
