Thitiya Jittisak

Over 3 years of experience in operations support, management reporting, data verification, and document handling. Able to consolidate information from multiple stakeholders, summarize key issues, and prepare information to support management decision-making. Experienced in coordinating with internal teams, business partners, and IT to support operational problem-solving and business decision-making. Seeking a Management Assistant or Executive Support role.

Site Manager - Digiphoto Entertainment Imaging Co., Ltd. - Ramayana Water Park, Chonburi | Thailand (2025-05 - 2026-06)

• Prepared and presented weekly and monthly performance reports to the Country Manager, covering sales results, progress against targets, key issues, possible causes, and next action plans.

• Updated and reviewed the Site Performance Tracker, including sales, customer volume, per-cap results, labor hours, transactions, site issues, and action plans.

• Reviewed operational performance and summarized issues affecting sales, customer service, and workflow to support management planning and decision-making.

• Coordinated with internal teams, business partners, IT support, and management to collect information and resolve system, equipment, and workflow issues.

• Planned daily operations, staff schedules, task assignments, and work priorities based on staff availability and customer volume.

• Managed the daily operations of a 5-6-person team serving approximately 400-2,000 customers per day.

• Monitored staff performance, supported KPI reviews, and provided guidance related to operations, photography, sales processes, and service standards.

• Reviewed attendance records and prepared preliminary payroll information, including working days, days off, leave, absences, and late arrivals.

• Prepared weekly and monthly sales reports to summarize performance and support improvement planning.

• Reviewed sales results and summarized key information for operational performance tracking.

• Supported daily team operations and helped resolve issues affecting workflow.

• Coordinated with team members to collect information and address daily operational problems.

• Provided customer support to Thai and international customers in basic service situations.

• Delivered photo services and frontline customer support for Thai and international guests while contributing to daily sales operations

Bachelor of Arts - English - Walailak University (2022)