Youssef Souid

Experienced Food & Beverage Professional with over 5 years of experience in luxury hotels and high-end restaurants in Dubai. Proven ability to manage daily operations, lead multicultural teams, maintain high service standards, and control costs to maximize profitability. Strong leadership, communication, and customer service skills with a passion for delivering exceptional dining experiences.

RESTAURANT MANAGER - BUTTERFLY CAFFE AND RESTAURANT - DUBAI

(2024-01 - 2024-11)

• Managed daily restaurant operations ensuring smooth service flow.
• Supervised and motivated service and kitchen teams.
• Ensured high customer satisfaction and handled guest complaints professionally.
• Prepared staff schedules and monitored attendance and performance.
• Controlled food and beverage costs and minimized waste.
• Increased sales through upselling and service quality improvement.
• Ensured compliance with hygiene, safety, and quality standards.

Assistant F&B manager - Gevora HOTEL - DUBAI

(2022-06 - 2023-12)

• Assisted the F&B Manager in overseeing all food and beverage outlets.
• Monitored daily operations to ensure service excellence.
• Supervised staff performance and conducted training sessions.
• Managed inventory, purchasing, and stock control.
• Prepared daily and monthly operational reports.
• Ensured compliance with hotel policies and HACCP standards.
• Supported cost control and revenue optimization strategies.

F&B supervisor - LADUREE UAE - DUBAI

(2021-06 - 2022-06)

• Supervised daily front-of-house operations.
• Ensured brand standards and service consistency.
• Coordinated staff duties during peak hours.
• Delivered high-quality guest service and resolved issues efficiently.
• Assisted in stock management and inventory checks.
• Supported staff training and onboarding.

Head waiter - Hues Boutique Hotel - DUBAI

(2019-04 - 2021-06)

• Led and coordinated the waitstaff team.
• Welcomed guests and managed table reservations.
• Ensured fast, accurate, and high-quality service.
• Trained new staff members.
• Maintained communication between kitchen and service teams.
• Handled daily operational challenges

Diploma - Senior technician of air conditioning - Hotel training center of Tabarka (2013-01 - 2015-06) Tunisia

Technician - Commercial refrigeration and air conditioning - Training center of Mahdia (2010-09 - 2013-07) Tunisia