Damla Artan

Industrial Engineer with 3.5+ years of professional experience in SAP, EDI, business processes, and technical problem-solving. Experienced in analyzing and improving business processes, troubleshooting system and integration issues, supporting international customers, and working with data and operational workflows. Hands-on experience in SAP SD and EDI integrations, with additional knowledge of Excel, VBA, and Python.

SAP SD & EDI Consultant at Norm Digital (2023-02 – Present)

• Manage and support customer EDI integrations, including ASN and Invoice processes.
• Monitor and analyze SAP IDocs, investigate integration failures, and support configuration and maintenance activities.
• Troubleshoot user and process-related issues, analyze root causes, and implement appropriate solutions.
• Support EDI integrations and processes for multiple international customers, including Mercedes-Benz and Volkswagen.
• Provide on-site Germany support for Mercedes ASN, VW ASN and VW Self-Billing processes.
• Supported EDI and SAP integration processes during the SAP RISE transformation.
• Supported the Intercompany project by restructuring the SAP organizational setup, including closing an existing production plant, creating and assigning a new production plant, and validating the impact on sales orders, scheduling agreements, and related IDocs.

Compulsory Summer Intern at Çelikiş Dişli Otomotiv San. ve Tic. Ltd. Şti. (2021-07 – 2021-09)

Production Planning Department

• Gained hands-on experience in automotive and gear manufacturing processes.
• Developed an Excel-based interface for purchasing process control and cost analysis.
• Calculated production performance metrics by tracking machine setup, process, and quality approval times.

Volunteer Summer Intern at GD Teknik Hizmetleri San. ve Tic. Ltd. Şti. (2019-07 – 2019-08)

Quality & Logistics Departments / Workshop

• Supported logistics activities and gained experience in Excel and purchasing processes.
• Gained practical experience in technical drawing, dimensional measurement, and quality inspection using calipers, gauges, and micrometers.
• Observed CMM measurement processes and CNC machine setup and operations.

B.Sc. in Industrial Engineering – Yaşar University (2022-06)