Damla Artan
SAP SD & EDI CONSULTANT
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Industrial Engineer with 3.5+ years of professional experience in SAP, EDI, business processes, and technical problem-solving. Experienced in analyzing and improving business processes, troubleshooting system and integration issues, supporting international customers, and working with data and operational workflows. Hands-on experience in SAP SD and EDI integrations, with additional knowledge of Excel, VBA, and Python.
Deneyim
SAP SD & EDI Consultant at Norm Digital (2023-02 – Present)
- Manage and support customer EDI integrations, including ASN and Invoice processes.
- Monitor and analyze SAP IDocs, investigate integration failures, and support configuration and maintenance activities.
- Troubleshoot user and process-related issues, analyze root causes, and implement appropriate solutions.
- Support EDI integrations and processes for multiple international customers, including Mercedes-Benz and Volkswagen.
- Provide on-site Germany support for Mercedes ASN, VW ASN and VW Self-Billing processes.
- Supported EDI and SAP integration processes during the SAP RISE transformation.
- Supported the Intercompany project by restructuring the SAP organizational setup, including closing an existing production plant, creating and assigning a new production plant, and validating the impact on sales orders, scheduling agreements, and related IDocs.
Compulsory Summer Intern at Çelikiş Dişli Otomotiv San. ve Tic. Ltd. Şti. (2021-07 – 2021-09)
Production Planning Department
- Gained hands-on experience in automotive and gear manufacturing processes.
- Developed an Excel-based interface for purchasing process control and cost analysis.
- Calculated production performance metrics by tracking machine setup, process, and quality approval times.
Volunteer Summer Intern at GD Teknik Hizmetleri San. ve Tic. Ltd. Şti. (2019-07 – 2019-08)
Quality & Logistics Departments / Workshop
- Supported logistics activities and gained experience in Excel and purchasing processes.
- Gained practical experience in technical drawing, dimensional measurement, and quality inspection using calipers, gauges, and micrometers.
- Observed CMM measurement processes and CNC machine setup and operations.
Eğitim
B.Sc. in Industrial Engineering – Yaşar University (2022-06)

