Kyla Fernando
Business Development Host
Bu kişiyi işe al
Bu adaya doğrudan iş teklifi gönderin
Hakkında
I am enthusiastic, organize, responsible, flexible and hard-working character. I have good interpersonal skills and adaptive to all challenging situations. I am able to work under pressure and adhere to strict deadlines.
Deneyim
Front Desk at Astoria Plaza Hotel (2023-06-20 – 2023-07-08)
On-the-Job-Training
- Assists guests with check-ins, check-outs
- Coordinating with housekeeping and other departments
Reservation Office at Astoria Plaza Hotel (2023-06-20 – 2023-07-08)
On-the-Job-Training
- Manages bookings, and provides room and rate information
Telephone Operator at Astoria Plaza Hotel (2023-06-20 – 2023-07-08)
On-the-Job-Training
- Provide information on room availability, rates, hotel services, and facilities
- Assist guests with wake-up calls and special telephone requests
Sales and Marketing at Astoria Plaza Hotel (2023-06-20 – 2023-07-08)
On-the-Job-Training
- Securing business, promoting the hotel, and managing client relationships
Passenger Service Agent at DNATA Ground Handling Services (2024-02-08 – 2024-04-16)
Worked with Emirates, Fly Scoot Airline, and Jin Air Airline
- Greet passengers and provide assistance with check-in and boarding.
- Verify tickets, passports, visas, and other travel documents.
- Issue boarding passes and manage seat assignments.
- Assist with baggage check-in, tagging, and weight requirements.
- Provide flight information, gate updates, and resolve passenger inquiries.
Rewards Club Associate at Hann Casino Resort (2024-10-21 – 2026-02-05)
- Assisting new member with registration and ensuring accurate data entry
- Updating members profile and tracking their status or tier level
- Answering inquiries and informing members about promotion, events and rewards
Junket Services & Business Development Host at Hann Casino Resort (2026-02-06 – 2026-04-21)
- Coordinate and manage junket arrangements, including junket member interactions, travel logistics, accommodations, and entertainment activities.
- Collaborate with the business development team to identify potential new junket members.
- Maintain an efficient process of opening and settling program
- Collaborate with internal departments, such as marketing, operations, and finance, to ensure seamless execution of Junket Programs
Eğitim
Bachelor of Science in Tourism Management in Travel Operations – Wesleyan University-Philippines
Senior High School Diploma in Accountancy, Business and Management – Aliaga National High School
