Doreen Phang

• HR professional with 6 years of experience in talent acquisition, employee relations, compensation & benefits, and HR operations in the technology and hospitality sectors. 
• Proven track record in improving HR processes, enhancing employee engagement, and ensuring compliance with labor regulations. 
• Experienced in supporting cross-functional teams in multinational environments.

• Senior HR Generalist, Bridgewell Inc. Taiwan
  • Sep 2022 - Present

1. Led end-to-end recruitment for 20+ roles annually, improving time-to-fill by 15%.
2. Resolved employee relations cases, enhancing workplace harmony and engagement.
3. Administered payroll and benefits for 200+ staff, ensuring 100% accuracy and compliance.
4. Facilitated performance review cycles, coaching managers on feedback and improvement plans.
5. Implemented HR process improvements, reducing administrative workload by 20%.

• HR Executive, W Taipei, Marriott International
  • Aug 2019 - Jul 2022

1. Managed daily attendance and leave records for 150+ employees, supporting payroll accuracy.
2. Administered benefits programs, including health insurance and annual wellness check-ups.
3. Coordinated vendor relations to ensure timely delivery of benefits services.
4. Responded to employee inquiries on attendance and benefits with high service quality.

• Bachelor of Tourism and Leisure Management
  • University of Shih Hsin, Taiwan
    • Major in Business.
    • Sep 2015 - Jun 2019