Tinghim Au

I am interested in participating on retail services. It provides me sense of accomplishment while providing useful services to customers. It is joyful to serve their requests. There was a memorable experience that I received a thank you card from customer. She was appreciating my suggestion on her selections of furniture for her new home. This gave me a lot of encouragement.

Supervisor – Furniture Department at Francfranc (2014-09 – Present)

• Arranging furniture visual display
• Suggesting furniture matching opinion to customers for their new home
• Providing furniture product knowledge to customer
• Responding questions from customer about our service
• Organizing stock room arrangements
• Manage Shop Operation

Beauty Advisor at Crabtree & Evelyn (2013-11 – 2014-08)

• Assisting customers with scent knowledge
• Serving sample testing for customers
• Suggesting beauty maintenance skills to customers

Part-time Sales Associate at I.T – Black Chocoolate (2012-08 – 2013-10)

• Responding for cashier register
• Organizing stock room arrangements

Hotel and Tourism Elective – The City University of Hong Kong (2009-09 – 2012-05) HKCEE – Hong Kong Sam Yuk Secondary School (2006-09 – 2008-09) Secondary 1 – Secondary 3 – Buddhist Ching Kok Secondary School (2003-09 – 2006-08)

MS Word,

Excel,

PowerPoint,

Adode Photoshop,

Adobe IIIustrator,

Driving Licence1.2