Станіслав Cеверин
Business Operations & Systems Manager
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Про
Business Operations Manager with 3 years of experience managing and coordinating cross-functional teams within a digital agency. Experienced in building team structures, establishing clear task ownership and distribution models, improving internal communication, and creating structured operational processes that support efficient execution and accountability.
Досвід
Business Operations & Process Consultant - Freelance
(2026-02)
Support small businesses in structuring operations, improving execution, clarifying responsibilities, and implementing scalable management processes.
- Audit operational workflows to identify bottlenecks, unclear ownership, inefficient handoffs, control gaps, and missing performance indicators.
- Redesign processes with clearly defined roles, responsibilities, SOPs, escalation rules, task logic, and reporting standards.
- Introduce structured task-management and performance-control systems to improve accountability, execution consistency, and operational visibility.
- Build KPI dashboards, task-management systems, reporting structures, and process documentation to support day-to-day management.
- Improve operational routines by reducing repetitive manual work and creating more consistent reporting and control mechanisms.
- Designed an end-to-end operational workflow for managing cleaning services based on property characteristics, service type, and client requirements.
- Standardized execution through object-specific checklists, defined completion steps, quality-control procedures, photo documentation, final review, and digital sign-off.
- Built a performance-management framework covering service volume, service types, complaints, working hours, compensation, bonuses, penalties, and quality issues.
- Improved operational transparency by creating a structured system for execution tracking, quality control, employee performance monitoring, and service reporting.
Operations Manager - Astrall Traffic
(2023-02 - 2026-01)
Managed internal operations for a 23-person digital business, reporting directly to the Founder. Coordinated team leads, HR, partner operations, and a three-person technical team, with responsibility for process structure, execution control, resource allocation, and cross-functional coordination.
- Structured workflows with clear ownership, deadlines, priorities, handoffs, escalation rules, and execution standards.
- Defined cross-functional processes across operational, partner, technical, and HR functions to reduce delays, duplicated communication, and unnecessary clarification loops.
- Introduced prioritization frameworks for internal requests based on urgency, business impact, operational dependencies, and resource availability.
- Improved accountability and execution consistency by establishing clearer task ownership, status visibility, and management control.
- Built management dashboards covering budget usage, performance indicators, quality metrics, task status, resource capacity, and team workload.
- Established structured data collection and reporting processes to reduce manual work, duplicated data entry, and reporting inconsistencies.
- Designed a centralized task-intake and tracking process covering request submission, prioritization, routing, ownership, status updates, and execution monitoring.
- Coordinated team leads responsible for execution teams, as well as HR, partner operations, and technical specialists.
- Managed budget allocation and resource distribution across business priorities within a $300K+ monthly team-budget environment.
- Improved reporting, task management, and cross-functional coordination, reducing unnecessary operating costs and increasing operational transparency.
- Supported management decision-making through structured reporting, workload visibility, performance tracking, and clearer operational controls.
Senior Media Buyer - T-Space
(2022-08 - 2023-01)
Worked in paid traffic operations with focus on execution discipline, junior training, and process consistency.
- Managed campaign launches and daily execution across paid traffic sources.
- Trained junior media buyers who later became assistants and supported execution workflows.
- Built practical launch routines, checks, and reporting habits to improve execution consistency.
- Managed advertising budgets up to $200K/month.
Media Buyer - RentAcc & Independent Team
(2022-03 - 2022-08)
- Managed paid traffic campaign launches and day-to-day execution.
- Supported tracking, reporting, and campaign performance monitoring.
- Improved execution discipline through structured checks and repeatable launch routines.
Освіта
Bachelor's Degree - Management of Business Organizations - Kyiv National Economic University

