Oleh
HR OPERATIONS MANAGER
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Про
HR professional with 5+ years at the intersection of people operations, HR technology, and analytics. Proven experience owning HRMS platforms (Zoho People, PeopleForce, HiBob), building people analytics ecosystems in Looker Studio, and designing scalable HR processes from the ground up. Progressed from HRMS administration to leading an HR Solutions function and architecting a People Intelligence infrastructure.
Досвід
HR Operations Manager at Liven (2025-09 – 2026-06)
- HRMS Administration & Data Quality
Ownership of core HR platforms — PeopleForce and HiBob. Responsible for system configuration, employee lifecycle data management, and maintaining data integrity across both tools.
- HR Analytics & People Intelligence
Design and maintenance of a People Intelligence infrastructure: HR dashboards covering headcount, turnover, eNPS, onboarding quality, and manager effectiveness. Analytics workflows built on Looker Studio and Google Sheets, with AI-assisted data processing.
- Performance Review & Feedback Processes
End-to-end support for performance review cycles — from process design to data collection and reporting.
• Employee Engagement & Pulse Tracking: Design and operation of continuous feedback mechanisms, including eNPS measurement and team health monitoring via a Slack-integrated survey tool. Translating engagement data into actionable insights for the People team and leadership.
• Benefits Administration: Full-cycle management of employee benefits — from vendor relations and policy maintenance to employee communication and analytics. Responsible for benefits spend visibility and optimization.
• People Operations Process Design: Identification of operational inefficiencies and design of scalable processes across the HR function. Includes documentation, workflow automation, and building systems that reduce manual effort and human error.
HR Solutions Lead at Genesis (2023-12 – 2025-07)
- HR Solutions Team Leadership
Established and led the HR Solutions function — defining team scope, building delivery capacity, and acting as the internal owner of HR technology and analytics initiatives across the organization.
- Compensation Analytics & Benchmarking
Ownership of salary analysis covering the IT sector in Ukraine and Poland. Working with a mix of internal data and external sources (DOU, Djinni, Korn Ferry, EY) to produce market benchmarking that informed company-wide compensation strategy.
- Employee Engagement & eNPS Program
Design and operationalization of a recurring eNPS measurement cycle — from survey architecture to results processing and visualization in Looker Studio. Responsible for translating engagement data into structured reporting for leadership.
HR Business Analyst at Genesis (2021-05 – 2023-12)
- HRMS Administration & Automation (Zoho People)
Full ownership of the Zoho People platform — system configuration, process management, and automation of core HR workflows. Responsible for reducing manual operational load through systematic process digitization.
- HR Analytics & Dashboard Development
Design and maintenance of HR dashboards in Looker Studio, covering key people metrics for leadership consumption. Ensured real-time data availability and consistency across reporting layers.
- HR Reporting
Recurring production of structured analytical reports on a quarterly and semi-annual basis — consolidating people data into stakeholder-ready formats for senior leadership and cross-functional partners.
Освіта
Analityka Gospodarcza (Business Analytics) – University of Economics and Innovation, Poland (2017-10 – 2019-06)
Finance and Credit – Lesya Ukrainka Volyn National University (2013-09 – 2017-06)

