HR OPERATIONS MANAGER
Надішліть пропозицію роботи безпосередньо цьому кандидату
HR professional with 5+ years at the intersection of people operations, HR technology, and analytics. Proven experience owning HRMS platforms (Zoho People, PeopleForce, HiBob), building people analytics ecosystems in Looker Studio, and designing scalable HR processes from the ground up. Progressed from HRMS administration to leading an HR Solutions function and architecting a People Intelligence infrastructure.
HR Operations Manager at Liven (2025-09 – 2026-06)
Ownership of core HR platforms — PeopleForce and HiBob. Responsible for system configuration, employee lifecycle data management, and maintaining data integrity across both tools.
Design and maintenance of a People Intelligence infrastructure: HR dashboards covering headcount, turnover, eNPS, onboarding quality, and manager effectiveness. Analytics workflows built on Looker Studio and Google Sheets, with AI-assisted data processing.
End-to-end support for performance review cycles — from process design to data collection and reporting.
• Employee Engagement & Pulse Tracking: Design and operation of continuous feedback mechanisms, including eNPS measurement and team health monitoring via a Slack-integrated survey tool. Translating engagement data into actionable insights for the People team and leadership.
• Benefits Administration: Full-cycle management of employee benefits — from vendor relations and policy maintenance to employee communication and analytics. Responsible for benefits spend visibility and optimization.
• People Operations Process Design: Identification of operational inefficiencies and design of scalable processes across the HR function. Includes documentation, workflow automation, and building systems that reduce manual effort and human error.
HR Solutions Lead at Genesis (2023-12 – 2025-07)
Established and led the HR Solutions function — defining team scope, building delivery capacity, and acting as the internal owner of HR technology and analytics initiatives across the organization.
Ownership of salary analysis covering the IT sector in Ukraine and Poland. Working with a mix of internal data and external sources (DOU, Djinni, Korn Ferry, EY) to produce market benchmarking that informed company-wide compensation strategy.
Design and operationalization of a recurring eNPS measurement cycle — from survey architecture to results processing and visualization in Looker Studio. Responsible for translating engagement data into structured reporting for leadership.
HR Business Analyst at Genesis (2021-05 – 2023-12)
Full ownership of the Zoho People platform — system configuration, process management, and automation of core HR workflows. Responsible for reducing manual operational load through systematic process digitization.
Design and maintenance of HR dashboards in Looker Studio, covering key people metrics for leadership consumption. Ensured real-time data availability and consistency across reporting layers.
Recurring production of structured analytical reports on a quarterly and semi-annual basis — consolidating people data into stakeholder-ready formats for senior leadership and cross-functional partners.
Analityka Gospodarcza (Business Analytics) – University of Economics and Innovation, Poland (2017-10 – 2019-06)
Finance and Credit – Lesya Ukrainka Volyn National University (2013-09 – 2017-06)
