Yuliia Tkachuk

Detail-oriented and analytical Professional with a strong background in operations and management, currently specializing as a Ukrainian Language Specialist and AI Content Trainer. Possesses a deep understanding of linguistic nuances and data categorization. Proven ability to review, analyze, and refine information with high precision. Strong organizational skills, adaptability, and a commitment to delivering high-quality results in dynamic environments.

Sales & Operations Manager at FORMAT Group LCC (2024-01 – Present)

• Perform comprehensive content and data verification for business orders, ensuring 100% accuracy in specifications, invoicing, and digital workflow documentation.
• Analyze and interpret client requirements to translate them into clear, structured production instructions and visual mockups.
• Monitor multi-stage online workflows, detect operational bottlenecks, and perform rigorous quality control before final delivery.
• Utilize advanced digital platforms to manage communication logs, evaluate data trends, and optimize order processing guidelines.

Sales Manager / Head of Sales Department at T-Style LCC (2016-01 – 2024-12)

• Led and trained a team of specialists, establishing high standards for professional communication, documentation grammar, and data accuracy.
• Reviewed, edited, and approved complex commercial proposals, contracts, and internal reports, maintaining strict compliance with linguistic and logical standards.
• Supervised end-to-end data processing workflows, successfully managing deadlines, mitigating operational risks, and resolving complex procedural conflicts.
• Analyzed customer feedback data to refine communication strategies and improve internal digital workflows.

Specialist Degree in Management and Administration

Rivne State University of Humanities (2007 – 2012)