VHR for Social Security
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Early career worked for Z.C.M.I. in retail sales. R.C.Willey Furniture Syracuse, Utah in customer service. Worked at Tanner Clinic in Utah as a medical insurance biller, University of Utah Health Network, Ogden Regional Hospital as a medical coder. 3M as a medical coding developer.
Violins in violin sale and secretary. Worked at the VA Hospital as a medical coder. Worked at Apple as a Specialist. Worked throughout Northern Utah in hospice as a music practitioner. For the minor in gerontology ran a music program and recitals at Aspen Care Center in Ogden for 15 years in coordination with the activity specialist.
VHR for Social Security - Ace Reporting (Now Stratcom) - Tucson OHO, Rio Nuevo Professional Plaza, 201 Bonita Ave Suite 265, Tucson, AZ 85745
(2023-06)
Arranging hearing participants for scheduled hearings with judges. Using software to record and dictate proceedings.
Music Therapist - Brighton Hospice (sold to Bristol Hospice) - Layton, Utah
(2017-09)
Music Practitioner - Canyon Hospice - Ogden, Utah
Played music for hospice patients. Played instruments including flute, violin, viola and harp. Received a certification for playing hospice music to the dying.
Specialist / Red Zone Specialist - City Creek Apple - Salt Lake City, Utah
(2015-02 - 2015-11)
Solve Apple ID issues. Worked in Setup to setup new iPhones, Macs, iPods, iMacs, iPads and MacBooks, MacBook Pros and MacBook Airs. Supported resolution for Apple ID issues with resolution, including two factor verification.
Set up mail on Apple devices, checked storage, hard reset devices, and restored. Helped large amount of customers all over the world coming in for conventions at the convention centers in Salt Lake City, Utah. Set up all new iPhones, iPads, MacBooks, MacBook Pros, iMacs.
Worked on restoring photos to iCloud through an adaptor, and iCloud. Worked on updating devices and restoring them. Worked RZ on point as greeter and did small purchases and small repairs as in hard resets or storage option availability.
Aided in purchasing MacBooks, iMacs, iPhones, iPads, iPad minis, iPods, Watches and all Apple products available to sale online and in store including Accessories. Helped to aid customers coming from PCs to Apple. Aided business customers and set up profiles for businesses.
Did closing including cleaning procedures for Apple Stores. Set up financial aid for customers. Worked in Watches, Accessories, RZ on point, Mac, iPad, iPhones.
Specialist - Station Park Apple Store - Farmington, Utah
(2015-11 - 2017-08)
Work in aiding purchases of iPhones, Macs, iPads, Watches, Accessories and all Apple items including in store and online. Aided in helping customers with financial aid online and in store. Aid business customers with iPhones, Macs, iPads, and all Apple products. Work setup to help set up or aid in resolutions of issues from iCloud, restore, storage, and set up. Explore with creatives to learn new devices and functions of accessories.
Technology Developer - 3M International - 575 Murray Blvd, Salt Lake City, Utah
(2002-12 - 2003-12)
Design - documents, develop, modify, test, install, implement and support new or existing software created with a 3M based program. Use of Six Sigma to decrease ratio errors in the design errors. Develop and interpret - policies, procedures, and strategies governing the planning and delivery of medical software services.
Review and approve - Technology requirements for projects to develop new and improved systems, especially for Australian and Canadian clients with ICD-10. Analyzes and recommends - resolutions of complex issues affected no software technical guidance in designing, coding, testing, debugging, and maintaining programs at 3M. Serves as liaison - Between customers and IT management throughout the development process.
This included Canada, Germany, and Australia. Meeting clientele in person to discuss issues that arise from software development processes.
Medical Coder - VA Hospital - 500 Foothill Blvd, Salt Lake City, Utah 84148
(2004-05-16 - 2011-10)
Trained in government computer programs. Use of phone for contact with employees and management in gaining qualities resources for coding. Scheduling patients by phone, working and establishing goals for best outcomes in scheduling and appointments with ancillary departments, such as for labs and x-rays.
Prioritization used to meet deadlines for physician scheduling and work duties. Standardization used to meet coding deadlines and due dates. Also worked as a medical coder. Turning diagnosis into billable codes for insurance reimbursement.
Also worked in medical records. Create and maintain medical records.
Violin Sale and Secretary - Peter Prier Violins
Medical Insurance Biller - Tanner Clinic - Utah
Medical Coder - University of Utah Health Network
Medical Coder - Ogden Regional Hospital
Customer Service - R.C.Willey Furniture - Syracuse, Utah
Retail Sales - Z.C.M.I.
Music Program Coordinator - Aspen Care Center - Ogden, Utah
Ran a music program and recitals for 15 years in coordination with the activity specialist.
Home Health Care Service - Canyon Home Care & Hospice - South Ogden, Utah
Paralegal Certification - Legal Studies - Arizona State University (2023-11-18)
Bachelor's Degree - Music (Major), Gerontology (Minor) - Weber State University (1991)
Associate's Degree - Health Information Management - Weber State University (2001)
