CSR for RXO
Am looking for an interesting and challenging role in a professional environment, where I can leverage my qualifications and experience for the benefit of the organization as well as personal job satisfaction.
CSR for RXO - Insight Global - Edison (RXO)
(2025-07)
As a CSR, I am responsible for assisting clients, customers and callers by phone and emails. Act as the main point of contact for clients, responding to inquiries, providing status updates, and resolving problems related to their order delivery. Investigate and resolve issues with deliveries, such as lost or damaged goods, discrepancies, and delays.
Maintain accurate records, update databases with delivery information, and generate reports for management or customers. Liaise with customers, carriers, and other departments to ensure smooth logistics operations and meet delivery timelines.
Substitute Teacher - South Plainfield Board of Education - South Plainfield
(2024-01 - 2025-06)
As a Building Substitute Teacher, I was deployed at the Roosevelt Elementary School, where I covered classes for the other teachers across all grades and subjects. The role included implementing lesson plans, managing classroom behavior, ensuring student safety, and maintaining a positive learning environment. Collaborating with colleagues to promote more effective student learning.
Subject Matter Expert - QA Infotech Pvt. Ltd. - Noida
(2014-04 - 2018-10)
As a Subject Matter Expert in QA Infotech my responsibilities included grading and providing effective feedback on a range of assignments, including essays, and tests of high school English Papers for Penn Foster High School. Evaluated student work for content, style, grammar, and adherence to specific grading rubrics. Collaborated with a supervising team to ensure consistent and fair grading standards.
Dutch and English language trainer and translator - Freelance Language Expert and Trainer - Bangalore, Noida
(2010-01 - 2014-12)
As a freelance translator and trainer, post the birth on my child, I have undertaken assignments for training and translating both in English and Dutch. Some of my assignments included.
Senior Financial Analyst - Oracle India Pvt. Ltd. - Bangalore
(2004-01 - 2009-02)
As a Senior Analyst in GFIC Bangalore, my job profile requires translating & validating the Consulting Contracts & License & Support Orders between Oracle Netherlands & Oracle Customers.
Manager - Souvenir Store in Holland [Export House] - Holland
Worked as a Manager in Souvenir Store in Holland [Export House], where my responsibilities included:
English & Indian history teacher - APTECH computer Institute
Taught English & Indian history to BCA class in APTECH computer Institute.
Dutch Associate Customer Care Agent - IVY COMPTECH - Hyderabad
(2003-01 - 2003-08)
Worked for six months as Dutch Associate Customer Care Agent, in IVY COMPTECH (Hyderabad).
Bachelors - English Hons - Delhi University (1991-01 - 1991-12)
Masters - English - Himachal University (1993-01 - 1993-12)
