Aaron Adams

Service-oriented professional with 20+ years of experience in customer service, retail operations, automotive parts, inventory management, warehouse fulfillment, and team support. Proven ability to maintain accurate inventory, assist customers, coordinate daily operations, and follow safety and company procedures. Reliable, detail-oriented, and experienced in working in fast-paced environments while meeting productivity and service goals. Authorized to work in the United States for any employer.

Fulfillment Associate at Amazon Warehouse (2025-10 – 2026-08)

• Scan and sort packages from conveyor lines and organize them into carts, cages, and pallets.
• Load and stack packages into outbound trailers and shipping containers.
• Build, wrap, and secure pallets for safe transportation.
• Work on the robotic restricted floor to identify and clear path obstructions.
• Assist with fallen inventory and troubleshoot drive-related errors.
• Follow safety procedures and maintain productivity and accuracy standards in a fast-paced warehouse environment.

Parts Associate at CarMax, Inc. (2017-03 – 2025-10)

• Maintained accurate parts inventory through cycle counts, monthly inventory counts, and proper stocking procedures.
• Assisted retail teams in obtaining automotive parts quickly and accurately while minimizing incorrect parts orders.
• Supported production teams with repair-versus-replace decisions to help control costs.
• Served as EH&S Captain, helping maintain compliance with safety procedures and environmental requirements.
• Monitored hazardous and electronic waste procedures and maintained fire extinguisher and eyewash station compliance.
• Maintained an organized and efficient parts department to support daily vehicle repair operations.
• Worked closely with retail, production, and management teams to resolve parts-related issues.

Assistant Store Manager at O'Reilly Auto Parts (2014-03 – 2017-03)

• Assisted the Store Manager with daily operations, employee supervision, merchandising, and inventory control.
• Coordinated staffing to ensure adequate coverage and efficient customer service.
• Managed stock adjustments, pricing updates, inventory control, and store organization.
• Assisted with daily accounting reports, invoice verification, collections, and store security.
• Trained and supported team members in company policies, procedures, and customer service standards.
• Helped maintain appropriate inventory levels and ensured products were properly stocked and displayed.

Installer Service Specialist at O'Reilly Auto Parts (2010-06 – 2014-03)

• Coordinated and routed delivery specialists to multiple customer and commercial locations.
• Monitored delivery vehicles to ensure proper maintenance and compliance with company standards.
• Worked with sales specialists to process orders, returns, claims, and parts efficiently.
• Communicated with customers and commercial accounts to resolve order and delivery issues.
• Helped ensure timely and accurate delivery of automotive parts and products.

Retail Service Specialist at O'Reilly Auto Parts (2008-08 – 2010-06)

• Provided professional customer service and assisted customers with purchases and special orders.
• Recommended products and assisted customers in selecting appropriate automotive parts.
• Processed daily cash transactions and assisted with cash reconciliation.
• Answered phones, responded to customer inquiries, and resolved customer concerns.
• Performed clerical, inventory, and back-office duties to support daily store operations.

Delivery Specialist – HUB at O'Reilly Auto Parts (2007-03 – 2008-08)

• Delivered automotive parts and products to stores and distribution centers safely and on schedule.
• Maintained daily delivery manifests and verified invoices and stock transfers.
• Ensured proper documentation and team member signatures for deliveries.
• Assisted with vehicle inspection reports and maintenance schedules.
• Communicated delivery problems, special requests, and store needs to management.

Parts Specialist at O'Reilly Auto Parts (2005-09 – 2007-03)

• Assisted management and the Installer Service Specialist with commercial customer accounts.
• Advised customers on product applications and recommended appropriate products, substitutions, and solutions.
• Processed customer purchases, returns, and complaints professionally.
• Performed daily inventory, stocking, and clerical duties to maintain an organized store.
• Assisted customers with automotive parts selection and product questions.

– Valley View High School (2004-01 – 2006-06)

– Etiwanda High School (2003-06 – 2003-12)