Aaron Moore

Performs routine vehicle maintenance including oil changes, tire rotations, tread depth monitoring, and brake inspections to ensure roadworthiness and minimize downtime Maintains detailed records of mileage, fuel, and service history to stay on top of preventative maintenance schedules Provides friendly, professional service to passengers; resolves concerns calmly and maintains high customer satisfaction ratings

Rideshare Driver

(2019-03)

• Performs routine vehicle maintenance including oil changes, tire rotations, tread depth monitoring, and brake inspections to ensure roadworthiness and minimize downtime
• Maintains detailed records of mileage, fuel, and service history to stay on top of preventative maintenance schedules
• Provides friendly, professional service to passengers; resolves concerns calmly and maintains high customer satisfaction ratings
• Operates safely in high-traffic environments with strong situational awareness and consistent adherence to traffic laws

Help Desk Technician - Madison College

(2023-01 - 2023-10)

• Managed an ongoing queue of service requests from faculty and staff; triaged by urgency to minimize downtime and keep wait times low
• Diagnosed root causes quickly and resolved issues end-to-end, balancing multiple open tickets simultaneously to maintain throughput
• Followed up with stakeholders after each resolution to confirm satisfaction and ensure the issue was fully closed out

Equipment Operator & Driver

(2014-02 - 2019-02)

• Operated Class A commercial vehicles to transport heavy equipment and materials to and from active job sites; CDL current
• Connected and configured oilfield equipment on active job sites; managed operations and coordinated crew activity to ensure safe and efficient execution
• Coordinated job site logistics including equipment staging, operational sequencing, and resource tracking to keep jobs on schedule
• Performed pre/post-trip vehicle inspections, oil changes, tire replacements, and routine fleet maintenance to ensure continuous uptime

Associate of Applied Science - Madison College (2023)

Auto Body Repair Certificate - Kilgore College (2014)