Aaziyah Brown

Results driven retail professional with over 2 years of leadership and customer experience in the retail industry. Skilled in product management, merchandising, team leadership, and delivering exceptional guest experiences. Recognized for accountability, persistence, and fostering inclusive, high-performing teams. Adept at driving sales, maintaining visual merchandising standards, and building strong customer relationships. While still managaging to be authentically myself.

Lead at DICKS SPORTING GOODS (2023-09 – 2025-11)

• Led daily store operations and supported team members in delivering outstanding guest experiences.
• Assisted with merchandising strategies to optimize product placement and drive sales performance.
• Trained and coached new associates on customer service standards and operational procedures.
• Maintained accountability for achieving sales goals and ensuring operational excellence.
• Resolved customer concerns professionally while promoting a positive shopping experience.
• Fostered teamwork and inclusiveness to create a collaborative work environment.

educator at lululemon (2025-11 – Present)

• Delivered exceptional guest experiences through personalized product education and recommendations.
• Supported merchandising initiatives and maintained premium visual presentation standards.
• Built strong relationships with guests to increase brand loyalty and customer satisfaction.
• Collaborated with team members to achieve store goals and enhance operational efficiency.
• Demonstrated product knowledge and promoted company values through daily interactions.
• Contributed to an inclusive and welcoming environment for both guests and team members.