Abigail Conaway

Is a dynamic and customer-focused professional with extensive experience in guest services. Proven ability to enhance customer satisfaction through active listening and effective payment processing. Motivated and results-oriented professional seeking to secure a rewarding, career based, dental assistant role by leveraging exceptional customer service, administrative and dental assisting skills. Recognized for building strong client relationships and showcasing products to drive sales. Skilled in retail sales and adept at utilizing point-of-sale systems.

Dental Assistant at Castle Hills 3D Orthodontics (2025-06 – 2025-09)

Provided chairside assistance during orthodontic procedures and maintained compliance with OSHA and HIPAA regulations.

• Provided chairside assistance during orthodontic procedures including bracket placement, wire adjustment, and retainer fittings.
• Took and processed digital X-rays, panoramic images, and intraoral photographs for diagnostic and treatment planning.
• Prepared patients for procedures by reviewing medical history, ensuring comfort, and explaining treatment steps.
• Sterilized and organized instruments, maintained operatory cleanliness, and ensured compliance with OSHA and HIPAA regulations.
• Educated patients on oral hygiene practices and appliance care to improve treatment outcomes and compliance.

Back of House at Chick-fil-a (2024-03 – 2025-06)

Prepared food following safe food handling procedures and maintained kitchen output during peak hours.

• Prepared food while following safe food handling procedures.
• Performed shift side work as necessary to maintain kitchen output during peak.
• Assisted with training new BOH team members.
• Coordinated with kitchen staff, working hard to stay ahead of demand and excess customer expectations.
• Maintained and sanitized service stations, prep areas, and countertops.

Front Desk Agent at La Quinta (2023-01 – 2024-02)

Answered multi-line phone systems, managed reservations, and processed payments for hotel guests.

• Answered multi-line phone systems and enthusiastically greeted callers.
• Welcomed each new arrival pleasantly.
• Collected room deposits, fees, and payments.
• Took reservations over the phone, in person, and via computer for guests and provided confirmation information.

Cashier at Chipotle (2021-11 – 2023-01)

Welcomed customers, processed payments, and helped customers locate items and join rewards programs.

• Welcomed customers and helped determine their needs.
• Restocked and organized merchandise.
• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items, and join rewards programs.

Dental Assisting – DCDS Dental Assisting School

High School Diploma – Lewisville High School (2019 – 2022)