Night Lead at Order of St Johns Care Trust (2023-06 – Present)
- Leading a small staff team to manage the support of 34 residents during the night.
- Providing palliative care for end-of-life patients.
- Assisting residents with personal care, continence care, dressing appropriately for time of day/Season. Pressure relief and repositioning as required.
- Following each resident's individual plan of care, ensuring needs are met in the correct manner.
- Laundry and cleaning following COSHH regulations and Health and Safety policies.
- Contacting and then assisting outside professionals, e.g., District nurses, First responders, Paramedics.
- Maintaining a good rapport with residents and their families.
- Providing food and drinks to residents that are tailored to individual tastes. Following dietary restrictions and SALT assessments.
- Treating individuals with dignity and respect. Providing a safe and happy atmosphere for those in my care. Listening to the needs and wants of the residents.
Night Carer at Four Seasons Healthcare (2019-10 – 2023-06)
- Providing palliative care for end-of-life patients.
- Assisting residents with personal care, continence care, dressing appropriately for time of day/Season. Pressure relief and repositioning as required.
- Following each resident's individual plan of care, ensuring needs are met in the correct manner.
- Laundry and cleaning following COSHH regulations and Health and Safety policies.
- Contacting and then assisting outside professionals e.g., District nurses, First responders, Paramedics.
- Maintaining a good rapport with residents and their families.
- Providing food and drinks to residents that are tailored to individual tastes. Following and dietary restrictions and SALT assessments.
- Treating individuals with dignity and respect. Providing a safe and happy atmosphere for those in my care. Listening to the needs and wants of the residents.
Knowhow repair lab operative at Dixons (2012-06 – 2019-09)
- Began in spares team.
- Organised work using various computer systems.
- Picked orders following invoices.
- Transferred to Flat Panel Quality assurance (2015)
- Testing the quality of repair on TV sets.
- Basic TV repair processes.
- Adhering to strict GDPR guidelines.
- Use of chemicals within COSHH guidelines.
- Completing tasks with tight deadlines.
- Ensuring customer satisfaction will be acheived prior to returning repaired units.
- Transfer to Laptop/Tablet quality assurance. (2017)
- Basic laptop repair processes.
- Helped implement a preassement process to help ensure engineers were completing repair work with customers in mind.
Senior support worker at Voyage (2005-07 – 2011-10)
- Shift planning/ Staff organising.
- Supervisions and appraisals.
- Financial management.
- Care planning.
- Rota planning.
- Behaviour management.
- Daily documentation including individual care plans, shift handover reports, behaviour analysis.
- Assisting with company month end documentation i.e Payroll, holiday allocation, timesheet verification, supporting service users in managing their finances.
- Responsible for in house fire awareness training.
- Risk assessing.
- I was the In house fire Marshal.
- Dispensing of prescribed mediction.
- Day by day support of 8 adult service users with learning disabilities and challenging behaviours.
- Put together care plans for new users of the service.
- Working within a strict privacy and confidentiality controlled environment.
- Promotion from support worker to senior support worker. (April 2006)
Sign Writer at Signs Express (2004-04 – 2005-06)
Warehouse operative (Temp) at Mastercare, Ambitions agency (2003-10 – 2004-01)
Window Fitter at United Windows and Glazing (2003-07 – 2003-10)
Cleaner at MCN Cleaning (2003-07 – 2003-10)
Warehouse operative at Rimmer Bros (2003-01 – 2003-09)
Activity coordinator at Playzone (2002-06 – 2002-12)
Fast food worker at KFC (2000-10 – 2002-06)