Adele John

Results-driven professional with hands-on experience in identifying and capturing sales opportunities and generating new business. Proven success in increasing brand presence within luxury home furnishings, remodeling, and new construction industries. Skilled at evaluating client needs and using creative design concepts to build an inspiring look to exceed expectations. Possess in-depth knowledge and understanding of sales cycle process with closing strategies. Adept at coordinating with management and team members to develop strategies for achieving shared goals. Resourceful and creative individual with excellent organizational and problem-solving skills. Service-oriented stewardess known for high productivity and efficiency in task completion. Possess specialized skills in guest relations, safety protocol adherence, and cabin preparation ensuring premium passenger comfort. Excel in communication, teamwork, and adaptability to enhance guest experiences on every voyage.

Yacht Stewardess at Grey Wolf Yachting, LLC (2024-01 – Present)

Manage cabin preparation, table service, and provisioning. Requiring extreme attention to detail, stamina for long hours, and a positive, discreet attitude to ensure an exceptional guest experience.

• Responsible for maintaining 5-star luxury standards through meticulous cleaning, laundry, and guest service.
• Great attention to details
• Excellent time management
• Customer focused
• Superior communication skills
• Problem solver

Jewelry Sales Consultant at Bailey's Fine Jewelry (2022-05 – 2023-12)

Commitment to excellence in the client focus luxury retail jewelry sales. Able to build and maintain rewarding relationships, demonstrate ability to connect with diverse clientele.

• Complete daily case counts, restock showcases with merchandise, keep assigned showroom area ready for show time.
• $1M in written sales within six months, $1.9M written sales in a full year

Sales and Design Consultant / Key Holder at Fire House Casual Living Store (2021-04 – 2022-04)

Leverage comprehensive industry knowledge and design expertise to propel luxury retail sales experience for clients. Develop productive relationships that helps in establishing brand loyalty and repeat business.

• Supervise and manage all store operations, including opening/closing procedures, daily paperwork, and bank deposits.
• Conduct training and coaching sessions for team members on effective sales and closing techniques.
• Focus on enhancing team's success by identifying and capitalizing on improvement opportunities.
• Maintain complete and accurate record of sales staff training.
• Assure effective management of office supply inventory and vendor marketing materials as well as order new supplies when required.
• Ranked among top 24% of sales staff company-wide for surpassing $810K in written sales within six months.
• Sold maximum protection plans to potential clients, resulting in secured #1 position in Raleigh.
• Met and exceeded goal and attained 107% sales with 48% closing ratio.
• Established a positive, collaborative work environment that aided in increasing productivity and achieving set goals.
• Directed and supported team members on the sales floor to guarantee provision of high-level customer service.
• Surpassed written sales by more than $81K and sales goals by over $50K with actual margin of 54%.
• Delivered actual margin of 52% sales in first quarter, 54% in third quarter, and 52% in fourth quarter.

Home Furnishing Sales Consultant at Broad River Retail DBA Ashley Home Store (2019-12 – 2020-09)

Demonstrated knowledge and expertise while designing living spaces for clients within a commission-based sales environment.

• Developed and strengthened relationships with clients to increase possibility of repeat business.
• Provided training and coaching to new hires on selling techniques.
• Offered excellent services to clients that helped in building and retaining extensive client base.
• Generated maximum sales and profitability, resulting in ranked among top 3 sales professional within all locations.
• Commended by senior leadership for delivering exceptional performance and recognized as a strong sale closer; #1 seller of accessories.
• Played a key role in setting up and opening two store locations as well as led all functions related to merchandising.

Dream Home Consultant at Red Door Homes (2019-04 – 2019-10)

Delivered expert advice and recommendations to new home buyers on selection of house plans and personalized changes.

• Convinced buyers through effective sales presentations as well as created contracts and purchasing agreements.
• Managed construction process with stakeholders with focus on function, livability, and value for customer's investment.
• Sold three new homes within two months by applying effective sales techniques and industry knowledge.

Project Manager/Entrepreneur at Adele John Inc. (2010-06 – 2019-04)

Planned and established a renovation business from scratch and supervised overall operations to ensure smooth running of functions.

• Recruited and selected subcontractors for each project and provided directions to achieve milestones within specified timelines and under budget.
• Remained accessible throughout all stages of the project.
• Oversaw and managed complete renovation process for 100+ residential homes.
• Met and exceeded client expectation by delivering complete and exceptional full-service experience.

College Degree – Culinary Art School