Customer Service / Retail
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Worked in Customer Service and Retail for the past seventeen years. Ready to take on higher roles within the company.
Fitting Rooms - Handed out card indicating total number of items to customers. Organized and cleansed each room after every use. (Made sure trash, and used hangers were removed after each use and signed form after every hour or half hour interval)
Security tags - Placed or wrapped security tags on items such as Handbags and Sunglasses to prevent theft while decreasing Loss Prevention
2. San Diego Zoo Safari Park 2021
*Worked at one of their busiest dining restaurants (Thorntree Terrace)
Regularly did routine stocking of : Food trays, Kid’s Bags (food bags made specifically for children)
Made sauces: Sweet Chili Sauce, Ranch, BBQ, etc.
Routinely washed food tray’s in the back sink during slow periods, restocked food tray’s when needed
3. Action Sports Rentals 2020
Greeted and welcomed passing-by guests
Sized and fitted guests with helmets
Explained the rules and regulations of Mission Bay to first-time bike and surrey renters
Regularly sanitized each and every helmet used with proper disinfectant (for COVID-19)
Answered customers’ questions regarding products. i.e. “Which headphone offers the best Noise Cancelling feature? , Which way to this Gate #?
Used POS System to accurately ring up orders and gave back change and receipts.
Routinely did household chores i.e. sweeping, wiping, and waxing displays for best possible visuals.
5. Macy’s – Bedding’s and Housewares’ Associate 2018
Actively walked both departments answering customers’ questions about products
Restocked comforters and towels in the Domestic’s department
Assisted customers with their needs and rung them out using the POS system
6. Wal-Mart – Sales Associate 2014
Restocked sales floor with merchandise according to proper category.
Actively walked every department making sure things were left tidy and easy to find/access.
Actively kept Housewares’ and Domestic’s return bin in Customer Service area empty and clutter free.
Greeted incoming Customers.
7. Ross – Salesperson/Fitting Room 2013
Restocked sales floor with merchandise according to proper category.
Worked fitting room by handing out card indicating total number of items to customers.
Actively walked every department making sure things were left tidy and easy to find/access.
8. Kohl’s – Salesperson / Cashier POS (Point of Sale) 2012
Greeted every customer that walked in the store and offered my assistance for the best possible visit.
Actively walked in my department making sure things were left tidy and easy to find/access.
Organized fitting rooms and “recovered” items into their proper categories.
Visit potential customers’ place of residence and present Cutco demonstration.
Have those who are present take part in the demonstration by doing actual product trial
Notify customer(s) that all Cutco products are Guaranteed for Life.
10. Macy's - Cashier/Salesperson 2006
Greeted every customer that walked in the store and offered my assistance for the best possible visit.
Actively walked in my department making sure things were left tidy and easy to find/access.
Offered the Macy’s Card to customers who didn’t have one and explained the current and future benefits of being a cardholder.
11. Miramar Speed Circuit - "Track Marshall" 2005
Sit out on the track holding out signs telling drivers to “Slow Down” or to “Let Pass.”
Helped drivers that crashed onto the plastic barriers get back on track.
Actively maintain and clean every go-cart to ensure proper working condition.
12. San Diego Ice Arena - Party host/skate rental 2005
Greet every skater and asked for their skate size.
Cater birthday parties with their supplies and served pizzas, cakes, drinks, etc.
Make sure guests were having a good time skating.
13. Kentucky Fried Chicken - Cashier/Food Prep. 2005
Take customers’ orders by register.
Greet every drive-through customer and handout their order.
Actively maintain dining area cleanliness.
14. Taco Bell - Cashier 2004
Take customers’ orders by register.
Greet every drive-through customer and handout their order.
Scripps Ranch High School c/o 2006
Received GED from Scripps Ranch High School
Attended the San Diego Continuing Education programs to further develop self-improvement skills for personal and work.
