Chloe Beresford
CUSTOMER SERVICE | RETAIL | GUEST EXPERIENCE
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About
Friendly, energetic customer-service professional with prior retail and cashier experience at PacSun and Carter’s, plus several years in highly customer-facing education, events, and small-business work. Experienced with checkout/POS transactions, front-of-store service, assisting customers and families, product presentation, event support, problem solving, and creating warm, memorable experiences in fast-paced environments.
Experience
Instructor & Program Support at Charlene’s Dance N Cheer (2023 – Present)
- Serve as a welcoming point of contact for children and families while leading classes, camps, and community arts programs in busy, fast-moving environments.
- Communicate with parents and program leadership about schedules, student needs, supplies, and event details while maintaining a positive and professional customer experience.
- Coordinate and organize program materials, props, costumes, and supplies; support event setup, performances, and smooth day-to-day operations.
- Adapt quickly to changing group sizes, schedules, and customer needs while balancing safety, service, and multiple priorities.
Owner / Seller at Chlo’s Clothes (2019 – Present)
- Create and sell upcycled clothing and handmade pieces online and at fairs, combining customer service, product presentation, pricing, and direct sales.
- Communicate with buyers, present products in an approachable way, and manage the small details needed to create a positive shopping experience.
Sales Associate / Cashier at PacSun
Earlier Retail Experience
- Provided front-of-store customer service, assisted shoppers, and handled checkout/POS transactions while representing the brand in a friendly, approachable way.
Sales Associate / Cashier at Carter’s
Earlier Retail Experience
- Assisted customers and families, processed purchases at checkout, and helped maintain a welcoming, organized customer-facing environment.
Character Performer / Actor at Characters IO (2022 – 2023)
- Delivered upbeat, guest-focused entertainment at children’s events, strengthening public speaking, patience, improvisation, and relationship-building with both children and adults.
Education
B.S. in Child and Family Development – San Diego State University (2028)
Associate’s Degree in Sociology – MiraCosta College (2021 – 2024)
