Agam Orchen

Hi, I’m Agam. I’m currently a college student studying Human Performance with plans to pursue nursing in the future. I’ve worked in customer-facing roles, including retail and food service, where I developed strong communication, multitasking, and problem-solving skills.

I enjoy creating a welcoming environment for guests and helping people have a positive experience. I’m organized, reliable, and comfortable handling phones, scheduling, and working in fast-paced settings. I’m excited about the opportunity to work at a country club because I enjoy interacting with people and providing high-quality customer service in a professional environment.

Sales Associate at Victoria's Secret/PINK (2025-05 – Present)

• Delivered elevated customer experiences in a high-volume retail environment, strengthening brand loyalty and contributing to overall sales performance
• Leveraged product knowledge and consultative selling techniques to guide customers in purchase decisions and support revenue goals
• Executed transactions with accuracy and maintained compliance with company cash-handling and operational policies
• Took ownership of independent operational projects during opening shifts, including merchandising execution, promotional rollouts, inventory organization, and sales floor optimization
• Supported daily store operations by ensuring visual presentation standards, inventory accuracy, and adherence to loss prevention protocols
• Collaborated cross functionally with team members and leadership to maintain operational efficiency during peak traffic periods

Team Member/Service Worker at Playa Bowls (2022-06 – 2024-06)

• Provided a high-quality customer service in a fast-paced, high-volume environment, ensuring a positive experience for customers both in person and over the phone
• Managed cash handling responsibilities with accuracy and integrity, including processing transactions and reconciling registers
• Executed opening and closing procedures independently, maintaining operational efficiency, cleanliness, and compliance with company standards
• Prepared and presented food items with consistency, attention to detail, and adhere to food safety protocols
• Trained and supported new team members, contributing to a collaborative and productive work environment
• Demonstrated strong multitasking, communication, and problem-solving skills during peak business hours

Camp Health Aide at The Shack (2021-06 – 2021-08)

• Assisted in supporting the health and safety of campers under the supervision of a licensed nurse
• Provided basic first aid and responded to minor injuries and wellness concerns in a calm and timely manner
• Coordinated with the camp nurse to monitor camper health needs and ensure proper care protocols were followed
• Maintained organized health records and incident documentation while respecting confidentiality standards
• Communicated effectively with campers and staff to promote a safe, supportive environment
• Demonstrated responsibility, attentiveness, and professionalism while working with children in a dynamic camp setting

Bachelor of Science in Human Performance | Concentration in Exercise Physiology – University of Tampa (2024-08 – 2027-05)