Ahmad Kendawi

Provided accurate and culturally sensitive Arabic-to-English and English-to-Arabic translation for legal, medical, business, educational, and government settings.

Freelance Interpreter/Translator - IU Group - San Diego, California, Remote

(2013-01)

Provided accurate and culturally sensitive Arabic-to-English and English-to-Arabic translation for legal, medical, business, educational, and government settings.

• Facilitated communication between diverse parties by interpreting spoken Arabic during meetings, conferences, and phone calls.
• Translated technical documents, contracts, and marketing materials with a focus on maintaining linguistic and contextual accuracy.
• Assisted in cross-cultural communication by adapting language to suit cultural nuances and audience comprehension levels.
• Conducted language assessments and provided tailored training sessions to improve clients' Arabic or English proficiency.
• Ensured confidentiality and professionalism while handling sensitive or classified information.
• Delivered real-time consecutive for live events and virtual meetings.

Assistant Manager - Vitamin World - Bethesda, MD

(2009-12 - 2014-04)

• Ensured that each customer receives outstanding customer service and meeting all other components of company's customer service guidelines.
• Monitored, analyzed and measured sales performance.
• Ensured compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits.
• Operated all cash register procedures.
• Create appropriate schedules based on business needs and payroll guidelines directed by the Home Office or District Manager.

Retail Sales Consultant - AT&T - Germantown, MD

(2007-05 - 2009-12)

• Assisted customers with their wireless needs including but not limited to tablets, cell phones, mobile hotspots, and other available wireless devices.
• Provided support from medium to small businesses; provided troubleshooting support for iOS, Android, blackberry, and windows.
• Answered customer troubleshooting inquiries in store and over the phone while applying permanent solutions.
• Configured VPN (IPsec, PPTP, and L2TP) and enterprise emails with exchange server per client's request.

Bachelor's Degree - Cyber Security Information Assurance - University of Maryland University College (2014)