Ahryana

Protected the confidentiality of sensitive information involving medical staff and patients. Onboarded through HR and the Medical Staffing Office by gathering and assembling credentials into a digital file. Ensured employees were up to date with their monthly and annual training by keeping a working spreadsheet of due dates and sent out timely reminder emails.

Program Support, Surgical Service - Department of Veterans Affairs - West Roxbury, MA

(2023-02 - 2024-10)

• Protected the confidentiality of sensitive information involving medical staff and patients.
• Onboarded through HR and the Medical Staffing Office by gathering and assembling credentials into a digital file.
• Ensured employees were up to date with their monthly and annual training by keeping a working spreadsheet of due dates and sent out timely reminder emails.
• Ensured medical staff access was always active by keeping medical licenses updated in the system, and reminding providers to submit updated copies of their license.

Senior Resident Services Coordinator - Island Palm Communities - Honolulu, HI

(2021-08 - 2022-12)

• Prepared and inspected homes for new incoming residents.
• Prepared reports for leadership supervisors and facilities.
• Inspected units for damage upon move out, charged damage and cleaning fees accordingly.
• Provided timely and reliable technical support to residents (resident portal & Ameresco Smart HVAC.)
• Kept minutes of any communication with residents.
• Built and repaired relationships with new and current residents.
• Maintained deadlines and schedules to ensure efficient services.
• Inspected property to ensure all residents were in compliance with their lease.
• Inspected property to ensure grounds were properly maintained by the contracted landscaping company.
• Maintained knowledge of the Resident Guide policies.
• Provided outstanding customer service.

Receptionist - Supercuts - Kapolei, HI

(2019-04 - 2020-04)

• Scheduled appointments based on client needs
• Answered multi-line phone system
• Provided outstanding communication skills to internal and external customers
• Listened to customer concerns and resolved complaints in an effective and prompt manner
• Vendor billing was reviewed and processed timely and efficiently
• Sanitized and disinfected salon equipment
• Maintained cleanliness of salon (swept/mopped/wiped counters)
• Processed payments for customers and vendors.

Diploma - Leilehua High School (2018-05)