Aileena Dangerfield

Dedicated customer service professional with 5 years of experience in public interaction and operational support. Proven ability in managing customer needs, processing transactions, and overseeing daily operations as a supervisor. Eager to leverage strong communication and problem-solving skills in a remote customer care role. Seeking to contribute to a dynamic team and provide exceptional service in a flexible work environment.

Bus operator - Metro access - Cincinnati

(2024-05)

• Provide essential transportation services to individuals with disabilities, facilitating their commute to and from work.
• Engage with passengers to ensure a safe and comfortable transit experience.
• Seeking a role that aligns with personal aspirations while meeting financial requirements.

Clerk - United States postal service - Cincinnati

(2017-06 - 2022-03)

• Managed public interactions, including processing package intake and shipment services.
• Executed a wide range of postal operations, ensuring efficient handling of mail and parcels.
• Served as an active supervisor for three years, overseeing daily operations and staff performance.

High school diploma or equivalent - Western hills high school (1997-06 - 2000-06)