Alanna Singleton

Seasoned Executive Assistant with 10+ years of high-touch support experience in financial services at JPMorgan Chase. Proven record managing complex, multi-time-zone calendars, end-to-end domestic travel, and large-scale events for senior executives and wealth management leaders. Skilled at operating independently, anticipating principal needs, and exercising the highest degree of discretion. Experienced partner to Senior Executives and thrive in fast-paced environments.

Executive Administrative Assistant – Wealth Management at JPMorgan Chase Bank (2022-04 – Present)

• Manage a complex, ever-changing calendar and schedule for the Regional Director across multiple time zones, ensuring seamless coordination of professional meetings and client engagements
• Coordinate extensive domestic travel logistics for executive leadership, including multi-leg itineraries, last-minute changes, and real-time problem-solving to ensure continuity
• Serve as central point of contact across a broad stakeholder network, including internal teams, external partners, client prospects, and vendors — consistently representing JPMorgan with professionalism and discretion
• Lead end-to-end planning and execution of high-profile events including Advisor Summits, Client/Prospect Seminars, and Experiential Events at premium venues (Dodger Stadium, House of Blues), managing menus, AV, décor, giveaways, and on-site coordination
• Provide proactive operational support, handling a wide range of ad hoc requests with efficiency, sound judgment, and complete confidentiality
• Track deliverables, timelines, and stakeholders across multiple concurrent projects aligned to regional business goals

Senior Administrative Assistant – Wealth Management at JPMorgan Chase Bank (2015-02 – 2022-03)

• Managed event logistics for the LA/Orange County Region including Thought Leadership forums, Client/Prospect Seminars, Market Team Meetings, and Chase Marquee events — overseeing all planning, vendor coordination, and on-site execution
• Acted as a central hub for Advisors and Market Directors, ensuring adherence to policy and procedure and facilitating smooth cross-LOB collaboration
• Oversaw full onboarding and offboarding of Advisors and Market Directors, including system access provisioning, workspace setup, and market integration
• Cultivated trusted relationships across multiple lines of business to drive cohesive market performance

Assistant Branch Manager – Operations at JPMorgan Chase Bank (2012-06 – 2015-02)

• Managed operational functions including loss control, risk, compliance, customer retention, and audit standards, consistently achieving perfect audit results
• Directly managed, coached, and developed branch staff in policy, procedure, systems, and customer experience excellence
• Delivered annual performance reviews and performance management for teller and branch operations teams
• Partnered with management on special projects to support branch efficiency and service quality

Bachelor of Arts in Psychology – California State University, Long Beach (2008-12)