Alex Burton

To gain knowledge, exposure, and experience in pursuit of my goal of building a successful career. I am a hardworking, motivated self-starter with demonstrated ability to work independently or collaboratively in teams. I take supervision well. I am analytical and love problem solving using creative methods.

Senior Tax Care Agent - Toast

(2024-07 - 2026-10)

Responsible for filing customers’ quarterly taxes, including their payroll withholding, unemployment, Paid family medical leave, as well as many of the smaller local municipal taxes. Also responsible for monitoring our team chat to help out any of the other agents on the team if they ran into issues.

Tax Care Agent - Toast

(2023-11 - 2024-07)

Received training course on how to handle customers payroll taxes, and the laws that surrounded payroll taxes. Was responsible for updating customers state tax rates, withholding frequencies, and resolving any kind of tax notice the customer may have received.

Senior Payroll Customer Care Specialist - Toast

(2023-07 - 2023-11)

Monitored our team chat to ensure there were no emerging issues among our immediate team, as well as the rest of the payroll team. Assisted train any of the new payroll customer care agents. Held office hours for the newer agents to shadow and to ask any questions they may have had that the training did not cover now that they were taking calls and working cases.

Payroll Customer Care Specialist - Toast

(2023-01 - 2023-07)

Assisted customers with their payroll issues, as well as any other issues that arose with our software. This included helping them setup wage garnishments, payroll taxes, 401k, as well as benefits payouts, and PTO.

Prep/ Line Cook / FOH - Block 16

(2020-02 - 2023-12)

Help make sure that the line is fully set and ready to go for the day as well as set the station I’ll be working If on prep, have to make a list of all the items we will need for the day and possibly the next few days and start getting them ready If on the line, cook the food to the best of my ability and keep mental notes of how much of each item I have so I am able to let the prep team know when I am running low. I would also work Front of house when needed, which means dealing with the customers, taking orders, using the register and getting people checked out, taking out the trash and cleaning up the tables, as well as making sure the BOH is taken care of on the line.

Cold line Cook - Brushi

(2019-10 - 2020-02)

In charge of salads, and any other cold appetizer item, like ceviche and gravlax Also in charge of cold desserts like banana splits and bread puddings

Kitchen Manager/ Line Cook - The Session Room

(2017-05 - 2018-10)

In charge of all prep work for the line, making sure that everything is made ready (to make) and up to par whether it be: entrees, appetizers, soups, sauces, salad dressings, or line backups. Cook on the line during busy hours and occasionally run expo when needed. In charge of ordering for the kitchen and occasionally the bar when bar managers are on vacation Work with owners to develop new menu items or specials

Building Manager - Creighton University

(2014-10 - 2017)

Set up the building for the various events going on, check in with clients, and set up the audio visual equipment for all the events in the buildings.

Shop hand - Economy and Performance Auto Garage

(2012-06 - 2013-08)

Cleaned around the shop, Worked on upkeep of shop, painted, helped the mechanics with their jobs, drove, tested, and parked the cars, general labor.

Volunteer - Honduras - Honduras

(2011-03)

Worked at an orphanage, built administration building, Dormitories, a baby hospital, and storage buildings. I mostly mixed concrete for the other teams to take and use with laying cinderblock. After work though, I would go back and help all the little Honduran ladies make the meals for our large groups.

Volunteer - Landstuhl Air Base Germany - Germany

(2011-06)

Worked at the Chaplains Corner, organized donated items, set them up in a way that they were easy to find and access by the soldiers that came in.

Culinary program - Metro Community College (2017 - 2019)

Southeast Community College (2016 - 2017)

Business-Law Major - Creighton University (2013 - 2016)

Class of 2013 - College View Academy (2013)