Jessica Webb

Detail-oriented and results-driven professional with hands-on experience in auditing, regulatory compliance, and operations management. Demonstrated ability to analyze financial and tax records, conduct thorough research, and resolve discrepancies with accuracy and efficiency. Proven leadership experience in managing teams, streamlining operations, and maintaining high performance standards in fast-paced environments.

Skilled in conflict resolution, communication, and problem-solving, with a strong ability to handle complex situations professionally and effectively. Currently pursuing a Bachelor of Science in Accounting (Honors), with a commitment to delivering precise, ethical, and results-oriented work.

Audit Agent at Cherokee Nation Tax Commission (2024-10 – Present)

• Conduct audits to ensure compliance with tax regulations, policies, and procedures
• Verify vehicle information, ownership records, payment status, and tax collections for accuracy and completeness
• Analyze financial and transactional records to identify discrepancies, inconsistencies, or potential compliance issues
• Perform detailed research to resolve errors, reconcile accounts, and ensure proper tax reporting
• Prepare thorough audit reports and maintain accurate, well-organized documentation
• Communicate audit findings clearly and professionally with internal teams
• Provide real-time support to colleagues by answering questions, clarifying procedures, and assisting with complex cases
• Maintain composure and professionalism in high-pressure situations while handling multiple inquiries and deadlines
• Apply strong attention to detail and critical thinking to ensure accuracy in all audit processes
• Ensure confidentiality and proper handling of sensitive financial and personal information

Kitchen Manager / Pizza Maker at Casey's General Store (2021-04 – 2024-09)

• Delivered excellent customer service in a high-volume environment
• Managed daily kitchen operations, ensuring efficiency, food quality, and strict adherence to safety and sanitation standards
• Trained new and existing staff on food preparation, safety procedures, and company policies to maintain consistent performance
• Supervised team members, fostering a collaborative and productive work environment
• Developed staff schedules and delegated tasks effectively to maintain workflow and meet peak demand
• Monitored employee performance, provided feedback, and supported skill development
• Oversaw inventory control, including tracking stock levels, ordering supplies, and minimizing waste
• Conducted regular inventory audits to ensure accuracy and cost efficiency
• Coordinated with team members to ensure timely food preparation and service in a high-volume setting
• Resolved conflicts and addressed customer concerns professionally to maintain positive service experiences
• Maintained cleanliness and organization of kitchen areas in compliance with health regulations
• Assisted team members during high-demand periods to ensure smooth operations and team cohesion

Paste Mixer & Line Production Worker at NorthStar Batteries (2020-10 – 2021-03)

• Operated production machinery and mixed materials to precise specifications
• Maintained quality control and adhered to strict safety standards
• Assisted in meeting production goals and deadlines

Bachelor of Science in Accounting – Miller-Motte College (2023-10 – 2026-05)