Administrative Assistant - Advanced Aesthetics - Overland Park KS
(2021-01 - 2023-03)
- Developed individualized, therapeutic skin care programs
- Maintained a high level of customer service while focusing on up selling treatment packages and products
- Educated patients on treatment options
- Carried out administrative tasks, including product inventory, charting and consultations
Cosmetic Department Assistant Manager - Dillards - Independence MO
(2021-04 - 2021-11)
- Implemented and improved merchandising strategies to achieve department sales goals
- Engaged customers in friendly conversation and effectively implemented suggestive selling techniques
- Supervised day-to-day employee activities and department functions, including setting assignments and coordinating schedules
- Set expectations and modeled excellent service by projecting positive attitude and enthusiasm toward job, company, and customers
Business Manager - Nordstrom - Overland Park KS
(2019-02 - 2020-08)
- Displayed strong leadership skills that modeled Nordstroms policy and customer service
- Constantly checking sales and brainstorming different ways to drive sales up
- Built a very strong and impressive clientele in a short period of time; kept in close connections to clients to let them know sales and gifts going on in the store
- Comfortable in high pressure situations
Lancôme Business Manager - Ulta Beauty - Overland Park KS
(2018-03 - 2019-01)
- Planned out daily, weekly, and monthly goals to ensure success
- Set up Pop up Events which helped in my increases for making every quarter
- Modeled excellent customer service and retained customer loyalty by establishing personal relationships
Beauty Adviser - Dillards - Overland Park KS
(2015-10 - 2018-03)
- Setting future appointments, creating and updating a customized data and beauty profile for customers
- Accredited in skin typing clients with proper questions and using Clinique diagnostic tool
- Demonstrated and preformed makeup tutorials on clients
