Alexander Jimenez

Experienced in team motivation and customer engagement, bringing leadership and bartending expertise to enhance service quality and drive revenue. Proficient in drink presentation and maintaining workplace safety, with a focus on alcohol awareness. Eager to apply skills to a Bartender role, contributing to a collaborative and dynamic team environment.

Bartender Supervisor at Harbor Side (2021-10 – 2025-09)

• Demonstrated strong leadership skills while motivating team members during busy shifts.
• Trained new hires on proper bartending techniques and safety procedures.
• Organized special events such as happy hours or themed nights to drive additional revenue.
• Ensured compliance with all health codes, sanitation standards, and alcohol regulations.
• Implemented policies regarding under-age drinking or intoxicated customers in accordance with state laws.
• Performed cash handling responsibilities including counting money at the end of each shift.
• Provided exceptional customer service and developed positive relationships with patrons.
• Completed POS transactions, returning currency, coin, and payment cards to patrons.
• Prepared beverages and cocktails according to mixing and presentation standards and recipes.
• Took beverage orders from guests and delivered drinks within reasonable time frames.
• Kept bar organized and clean during busy hours.
• Checked customer identification to verify age requirements for alcohol purchases.
• Crafted specialty cocktails according to customer specifications.
• Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
• Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
• Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
• Developed strong working relationships with customers and staff.
• Created new and exciting cocktails and beverages based on item availability and seasonal interest.
• Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
• Compiled and balanced cash receipts at end of day and shift.
• Resolved customer complaints regarding food service.
• Presented bills and accepted payments.
• Greeted and seated guests and presented menus and wine lists.

Bartender at Courtyard (2019-05 – 2021-05)

• Developed strong working relationships with customers and staff.
• Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
• Kept bar organized and clean during busy hours.
• Handled cash drawer accurately throughout shift including opening and closing out register each day.
• Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
• Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
• Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
• Completed POS transactions, returning currency, coin, and payment cards to patrons.
• Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
• Checked customer identification to verify age requirements for alcohol purchases.
• Utilized problem solving skills to resolve customer complaints in a courteous manner.
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
• Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
• Prepared beverages and cocktails according to mixing and presentation standards and recipes.
• Took beverage orders from guests and delivered drinks within reasonable time frames.
• Crafted specialty cocktails according to customer specifications.
• Ensured compliance with health and safety regulations in the preparation and serving of food and drinks.
• Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
• Inventoried supplies regularly to ensure adequate stock levels for peak hours of operation.
• Created new and exciting cocktails and beverages based on item availability and seasonal interest.
• Monitored intake of alcohol by guests and prohibited sale of alcohol to intoxicated individuals.
• Followed bar recipes to deliver consistent drink quality and control costs.
• Suggested additional items to customers to increase bar sales.
• Washed and wiped down prep areas, equipment, and utensils.
• Collected money for drinks served.
• Arranged bottles and glasses to create attractive displays.
• Took beverage orders from serving staff or directly from patrons.
• Mixed liquor, soda, and bitters to prepare cocktails and other drinks.
• Sliced and pitted fruit for garnishing drinks.
• Served snacks or food items to customers seated at bar.
• Stocked spirits based on projections from daily functions sheet.
• Developed new drink menus that reflected seasonal flavors as well as popular trends.
• Collaborated with manager to contribute to daily, holiday, and themed drink menus.

Bartender at Spice water (2017-01 – 2018-11)

• Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
• Kept bar organized and clean during busy hours.
• Handled cash drawer accurately throughout shift including opening and closing out register each day.
• Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
• Prepared beverages and cocktails according to mixing and presentation standards and recipes.
• Took beverage orders from guests and delivered drinks within reasonable time frames.
• Followed bar recipes to deliver consistent drink quality and control costs.
• Collected money for drinks served.
• Mixed liquor, soda, and bitters to prepare cocktails and other drinks.

Volunteer at Community Center (2024-05 – Present)

• Participated in community clean-up and enrichment projects.
• Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects.
• Transported or accompanied clients to appointments for service or interviews.

GED – Carlos Rosario

Certification in CNA

– Carlos Rosario