Alfred Bryan

Motivated Tech professional with over 10+ years experience in computer help desk, installation repair and maintenance. Able to effectively self-manage during independent projects as well as collaborate as part of a productive team.

Technician/Helpdesk - Chipset Computer Repair - West Palm Beach

(2010-06 - 2023-07)

• Built Custom Computers per customer specs
• Microsoft Office Expertise
• Systems Database maintenance
• System checks and troubleshooting
• Advanced troubleshooting
• Virus and spyware removal
• Computer diagnostics and repair
• Diagnosing computers with boot up problems such as blue screen of death
• Hardware support and troubleshooting hard drive disks, memory and network interface controllers
• Customer service focused
• Resourceful

Wire/Installation Technician - Hotwire

(2020-07 - 2022-03)

• Teaching quality installation practices and customer training during installation of services including video, voice, and internet
• Assist installation and other teams with customer activation of fiber-optic telecommunication in subscriber homes (e.g., pulling low-voltage wire); including single family, condo and apartments in various locations
• Install and service full video services, including analog, digital, and HD TV
• Install, service, and disconnect telephone and internet customers
• Punch down telephone lines
• Maintain a safe work environment by following safe practices and adhering to safety policies, which includes practicing safe driving techniques
• Install all types of CAT5/CAT6 drop wire and install connectors on CAT5/CAT6 drop wire
• Trouble shoot IP, video, telephone and internet problems remotely
• Successfully install all ancillary equipment provided to subscribers
• Test and tone all drop wires from equipment room to end user location

Transporter and Lot Attendant - Hertz Car Rental - West Palm Beach

(2022-03 - 2022-06)

• Controlled the flow of incoming and outgoing cars on the car lot
• Manage inventory in the fleet computer system
• Lot merchandising, ensuring vehicles are front-line ready
• Occasionally, safely driving cars to and from offsite locations
• Teach/Follow company safety policies and procedures

A+ Certificate - Computer Repair and Network Training - PC Professor (2016-06 - 2016-06)

A.S. - Dietetics and Nutrition - Palm Beach State College