Business Analyst
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I've been in technology field for quite someone. I've worked a little on many different roles such as Business Analyst, Protect Coordinator, SystemBusiness Analyst, UI/UX designer Experience and recently complete PMP (Project Management Professional). I could bring a versatile experience to an organization.
Ø Over 8 years of experience in IT Healthcare, Pharmaceutical E-Commerce, and Capital Market Industries.
Ø Excellent knowledge on MSR (Mortgage Servicing Right) and associated servicers.
Ø Experience in Mortgage Information, Registration, Transfers, and several other functions.
Ø Expertise in Strategic Planning on Test Data.
Ø Involved in XML/ IVR feed.
Ø Involved in daily, weekly, monthly, and yearly Batch processing.
Ø Experienced in generating Flat files and sending it to WinSCP.
Ø Involved in Masking the Data.
Ø Experience in Software Analysis & Design, Gathering Functional specifications and Business Requirements Specifications, User Interface Specifications, data-flow diagrams, sequence diagrams, Test Plan analysis, and testing strategy.
Ø Used Visio, MS Project, and Office 365 including Excel, Power Point, Word, Outlook, Delve and Sway, and SharePoint, Azure, TFS.
Ø Involved in gathering notes and sending Minutes,
Ø Involved in capturing and gathering requirements through meetings, Scope Documents, Service of Understanding (SOU), emails and through JIRA Tickets.
Ø Experienced in reviewing the requirements/design details with the team to make those elicit.
Ø Experienced in reviewing system related change requests.
Ø Experienced in Data migration and data mapping.
Ø Understanding in managing Business requirements and Use cases.
Ø Experienced in creating Business documentation, Functional Service of Understanding, Internal Control Design (ICD), Design Flow and Review, Developing and Documenting Test Plans and Test Cases.
Ø Supported Technical to finalize Proposed solutions.
Ø Experienced in presenting results.
Ø Experienced in technical Healthcare data integration and data analysis (EDI etc.).
Ø Involved in HL7 or 834.
Ø Involved in verifying 270/271 response.
Ø Working experience in AWS and Azure (clouds).
Ø Working experience in data migration.
Ø Experienced in defect tracking tool HP Quality Center/ALM and HP Agile Manager and JIRA.
Ø Experienced in maintaining assigned project repositories related to modifications/ enhancements in ALM, PPM and in JIRA.
Ø Experienced in testing/researching Live Maintenance tickets in HP Service Manger (SM) and JIRA (JAMA).
Ø Involved in Jira Service Management requests.
Ø Involved in masking and mapping data.
Ø Experience in Test execution, Test analysis and Test Design.
Ø Experienced in driving test cases from the requirements to create a Test Plan and to further create detailed test cases.
Ø Experienced in creating and updating Change Order document (CO) in ALM PPM and MECM in JIRA.
Ø Involved in API verification for recipient financial information.
Ø Experienced in testing regression and newer functionalities of entire system migration to AWS.
Ø Understanding of SDLC such as Water Fall and Agile/Scrum models and hybrid.
Ø Source of communicating Teams, Skype for Business, WebEx.
Ø Involved in standardizing web and labeling content management for a new drug into the system.
Ø Involved in validating centralized DWH (Data Warehouse), large amounts of data from various sources.
Ø Involved in getting requirements, design documents and test documents approved.
Ø Involved in evaluating and retrieving historical and current pharma data from Data Warehouse for sales focus.
Ø Involved and presented in prototypes of UI designs.
Ø Experienced in verifying the changes from interface to UI.
Ø Experienced in verifying in PL/SQL relational database stored procedures to send out to mobile app.
Ø Involved in SAP new/update planning, and pricing solutions with Pharma and pharmacy project.
Ø Experienced in IVR (Interactive Voice Response) application based on specifications.
Ø Involved in loan analysis and verifying loan transactions.
Ø Experienced in cash equity in the mortgage line of credit system.
Ø Experienced in creating Bidirectional RTM.
Ø Assisted PM (Project Manager) in providing Power BI report on bi-weekly basis.
Ø Verified mortgage Servicer roles related to Asset Management.
Ø Involved in Mobile app testing for Android and iOS.
Ø Experience with managing test/defect management tools as ALM, JIRA, TFS, and Agile Manager.
Ø Experience in preparing Test plan, drafting, reviewing, and executing test scenarios linked with stories/functional requirements.
Ø Experienced in UI/UX user design drafting, researching, consulting, reviewing, sketching, prototyping, and wireframing based on user needs.
Ø Experienced in consulting and creating Service document order approved.
Ø Collaborated documentation of assigned tasks with analysts, engineers, Developers, and test engineers, QAs In Agile, Waterfall and Hybrid environment throughout the development process.
Ø Involved in multiple mobile projects as Business Analyst and as User Designer.
Bachelor's in Computer Information System.