Alicia Kelly

Dedicated and compassionate Registered Nurse with over 13 years of experience providing exceptional pediatric care within a Magnet-designated healthcare system.

Experienced Pediatric Dialysis Program

Manager with expertise in program operations, interdisciplinary collaboration, patient and family education, and staff development. Demonstrated ability to lead quality improvement initiatives, coordinate complex care for medically fragile pediatric patients, and foster collaborative relationships that support outstanding patient outcomes. Recognized for strong clinical judgment, leadership skills, and commitment to delivering family-centered, culturally sensitive care.

Pediatric Dialysis Program Manager - Cleveland Clinic Children's Hospital for Rehabilitation - Cleveland, Ohio

(2025-07)

Provide operational and clinical leadership for the pediatric dialysis program, ensuring delivery of safe, high-quality, family-centered care.

• Coordinate care among nephrologists, nursing staff, pharmacists, dietitians, social workers, and interdisciplinary team members to optimize patient outcomes.
• Develop, implement, and maintain program policies, procedures, educational materials, and workflow processes to support regulatory compliance and best practices.
• Serve as a clinical resource and subject matter expert for pediatric dialysis therapies and complex patient care needs.
• Provide education and ongoing support to patients and caregivers regarding dialysis treatments, medications, and home care management.
• Facilitate staff orientation, competency validation, and continuing education to promote professional development and consistency in practice.
• Monitor quality indicators and identify opportunities for process improvement to enhance patient safety and program effectiveness.
• Collaborate with leadership and ancillary departments to ensure appropriate resource utilization, equipment readiness, and supply management.

Registered Nurse - Cleveland Clinic Children's Hospital for Rehabilitation - Cleveland, Ohio

(2013-07)

Deliver comprehensive nursing care to pediatric patients in accordance with organizational policies, procedures, and evidence-based practice standards.

• Perform thorough patient assessments and collaborate with the interdisciplinary team to develop and implement individualized plans of care.
• Educate patients and families regarding diagnoses, treatment plans, medications, and discharge instructions while promoting family engagement in care.
• Deliver culturally sensitive care that respects the diverse backgrounds and needs of patients and families.

Registered Nurse – Telephone Triage - University Hospitals Rainbow Advice Center - Cleveland, Ohio

(2019-11 - 2023)

• Assessed pediatric patient symptoms via telephone using evidence-based triage protocols to determine appropriate levels of care.
• Educated parents and caregivers regarding symptom management and when to seek additional medical evaluation or emergency care.
• Collaborated with on-call physicians and advanced practice providers to coordinate care and address complex clinical concerns.
• Oriented and mentored newly hired nurses transitioning into the triage role.
• Oversaw call flow and functioned as charge nurse to ensure efficient operations and timely patient response.

Bachelor of Science in Nursing - Nursing - Notre Dame College (2013)