Aliyah Jintalan

Detail-oriented administrative with hands-on experience in data management, customer service, and administrative support within fast-paced environments. Proven ability to manage documentation, coordinate operations, and maintain accurate records, contributing to improved efficiency and workflow organization. Proficient in Microsoft Office and administrative systems, with strong communication and problem-solving skills.

Administrative Intern – Housekeeping Department at Admiral Hotel Manila – MGallery (2025-04 – 2025-06)

• Improved inventory tracking accuracy by maintaining detailed Excel records, reducing stock discrepancies and shortages
• Streamlined linen and uniform distribution process, ensuring 100% availability for daily operations
• Supported administrative reporting, helping the team maintain organized and audit-ready documentation
• Coordinated with multiple staff to ensure timely turnaround of supplies, improving operational efficiency
• Contributed to maintaining high cleanliness standards, supporting positive guest satisfaction ratings

Receptionist / Server Intern at Gerry's Grill, Robinsons Las Piñas (2020-12 – 2021-01)

• Delivered high-quality customer service, contributing to repeat customers and positive dining experiences
• Managed front desk operations efficiently, reducing guest wait times during peak hours
• Handled customer concerns professionally, helping resolve issues and maintain service quality
• Increased sales through suggestive selling and upselling techniques
• Maintained compliance with sanitation standards, ensuring a safe and clean environment

Bachelor of Science in Hospitality Management – STI College Pasay-EDSA (2021-09 – 2025-09)