Allison Latil
Front office receptionist
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About
Dependable and friendly professional with over 15 years of customer service experience. Currently employed as a Medical Scheduler with experience assisting patients, scheduling appointments, answering multi-line phones, and maintaining patient information.
Experience
Medical Scheduler / Patient Services Representative at Louisiana Women's Healthcare (2026-06 – Present)
- Schedule and reschedule patient appointments using the EMR system.
- Answer high-volume incoming calls
- Assist patients with scheduling.
- Update patient demographics.
- Maintain HIPAA compliance.
- Coordinate provider schedules.
Production Manager at Livingston Parish Public Schools (2021-08 – 2026-06)
- Recruited, trained, and supervised staff.
- Managed inventory and daily production.
- Maintained records and deposits.
- Improved operational efficiency and customer service.
Technician at Livingston Parish Public Schools (2011-09 – 2021-08)
Customer service, records management, inventory, food service, and team support.
Education
Medical Office and Health Information Technician in Medical Office and Health Information Technology – Medical Training College (2021 – 2022)
GED – Livingston Parish Adult Education (2020)
