Alysha Smith

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Store Manager at Bealls (2021-07 – Present)

• Managed daily store operations and ensured compliance with company policies.
• Trained and supervised staff on customer service and sales techniques.
• Oversaw inventory management, including stock replenishment and organization.
• Resolved customer complaints and provided effective solutions promptly.
• Developed staff schedules to optimize workforce efficiency and coverage.
• Conducted daily store operations, including opening and closing procedures and cash handling.

Retail Supervisor at Desoto Caverns Family Fun Park (2019-06 – 2021-07)

• Assisted guests with inquiries to enhance their visit experience.
• Conducted regular team meetings to communicate updates and expectations.
• Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
• Supervised daily retail operations at a family entertainment venue.
• Trained and mentored new team members on service standards.
• Managed inventory and organized merchandise displays for maximum appeal.

Reclamation Specialist at Walmart (2015-03 – 2019-06)

• Managed reclamation processes to ensure compliance with company policies.
• Coordinated inventory assessments to identify reclaimable products.
• Implemented training sessions for staff on reclamation procedures.
• Evaluated product conditions to determine eligibility for return or disposal.
• Collaborated with cross-functional teams to streamline reclamation workflows.
• Reviewed and updated reclamation documentation for accuracy and clarity.
• Served as a resource for staff inquiries regarding reclamation policies and procedures.

– Winterboro High School