Jack McCoy

I have managed teams successfully my entire professional career. All of my work has involved managing people, implementing strategies, and overlooking day-to-day activities in retail. I desire a long-term job to grow my abilities, and to assist others, regardless of pay. I am a semi-professional long distance runner, as well as a student at Tri-C and the University of Cincinnati.

UPS Store Sales Associate at United Parcel Service (2026-03 – Present)

Handling daily returns in a fast-paced customer service position.

• Assisted customers with sending packages, handling returns, and organizing packages.
• Helped organize team responsibilities to improve store workflow and task completion.
• Supported register operations, cash handling, stocking, cleaning, and front-end store presentation.
• Helped train or guide newer employees on customer service expectations and daily procedures.

Assistant Manager (started as Cashier) at Walgreens (2021-03 – 2024-02)

Supported daily retail operations in a fast-paced customer service environment.

• Assisted customers with purchases, product questions, and issue resolution.
• Helped organize team responsibilities to improve store workflow and task completion.
• Supported register operations, cash handling, stocking, cleaning, and front-end store presentation.
• Helped train or guide newer employees on customer service expectations and daily procedures.

Sales Director at Frill Finance (FKA BLKI) (2022-03 – 2026-06)

I started managing the sales team at the Akron marketing firm BLKI for two years. I spearheaded the rebranding from BLKI to Frill Finance. As sales director, I was able to grow the company's sales force substantially, while executing plans as a subordinate.

College in Industrial Management and Pharmacology – University of Cincinnati (2024-28)

High school diploma – Copley High School (2019-08 – 2023-05)