Alyssa Case

Reliable and motivated Sales Team Lead with experience in retail sales, customer service, restaurant hospitality, shipment processing, and backroom operations. Strong communication and organisational skills with the ability to thrive in a fast paced environment while providing excellent customer service.

Retail Sales Associate at Crocs (2024-03 – 2025-11)

• Created positive customer relationships through friendly one-on-one service
• Assisted customers in finding products and finding alternatives when specific items were out of stock
• Used store ipads and product knowledge to recommend options based on customers needs

Hostess at Seasons 52 (2026-01 – 2026-05)

• Greeted and seated guests with a friendly and welcoming atmosphere
• Managed waitlists and to go orders
• Assisted servers when needed during busy hours

Sales Team Lead at Crocs (2026-06 – Present)

• Motivate sales associates to meet sales goals, and goals for their shift
• Give hourly updates to associates and keep track of sales goals each day
• Delegated tasks and assigned daily tasks to sales associates
• Provide exceptional customer service and problem solving skills
• Maintained visual merchandise displays throughout the whole store

High School Diploma – Florida Virtual Highschool (2023-08 – 2026-05)

– State College of Florida (2026-08)