Brewista - Shift Lead at Seven Brew (2021-11 – Present)
Front Desk Associate at Hampton Inn & Suites (2021-01 – 2021-11)
- Assisted guests with the check-in process and room reservations
- Recognized members within the honors system and made them feel appreciated
- Cross trained to learn different departments in the hotel such as housekeeping and sales
- Handled cash and credit payments for both rooms and suite shop purchases
Assistant Team Lead at Chick-Fil-A (2018-08 – 2021-01)
- Assisted guests both in the drive-thru and in dine-in for an excellent guest experience
- Handled cash and card payments for purchases
- Lead a team of 15-30 people and put them in appropriate positions to keep the shift running smoothly
- Cross trained to learn different departments including catering and kitchen
- Participated in deep cleaning days to keep the restaurant inside and out looking good and clean
FOH Cashier at McAlister's Deli (2016-03 – 2018-08)
- Assisted guests with the order taking process both in person and on the phone
- Handled cash and card payments for purchases
- Corrected orders as needed before the food headed out to the guest
- Kept a clean work environment by always making sure tables were bussed and swept under as soon as possible
- Cross trained to learn kitchen and some managerial duties
