Shift Lead at Jersey Mike's Subs (2026-01 – 2026-07)
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Trained and mentored team members on food safety and operational standards.
- Managed inventory control, reducing waste through effective stock rotation practices.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Helped store management meet standards of service and quality in daily operations.
- Collaborated with management to develop strategies for improving overall store operations.
- Completed store opening and closing procedures and balanced tills.
FC Associate at Amazon (2023-10 – 2025-03)
- Processed customer orders accurately to ensure timely fulfillment.
- Picked and packed order items.
- Monitored inventory levels and assisted in restocking items as needed.
- Monitored inventory levels and assisted in restocking items.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Collaborated with team members to enhance workflow and productivity.
- Followed procedures at all times for personal and team safety.
- Efficiently picked and packed items to ensure accurate order fulfillment.
Assistant Manager at Chopt Creative Salad (2021-11 – 2023-12)
- Supervised daily operations to ensure high-quality food preparation and service standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Trained and mentored team members on best practices for customer service and food safety.
- Implemented staff scheduling systems to optimize labor costs while maintaining service levels.
- Streamlined inventory management processes, reducing waste and improving efficiency in stock levels.
Cashier at Walmart (2020-06 – 2021-11)
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured accuracy in cash handling and drawer reconciliation at end of shifts.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
