Amanda Brandt

Highly skilled Customer Service worker with over 7 years of experience in the customer service, retail, and food service industry. Seeking to obtain a position that provides growth and career advancement opportunities.

Retail Associate at WALMART (2025-08 – Present)

Greet customers entering establishment.

• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Stock shelves, and mark prices on shelves and items.

Pharmacy Technician Trainee at CVS (2024-09 – 2025-06)

• Greet customers entering establishments.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Stock shelves, and mark prices on shelves and items.
• Assisted with processing new prescriptions and refilling current prescriptions.
• Verified patient information and insurance details.
• Prepared and dispensed medication under pharmacist supervision.
• Inventory management.
• Patient record maintenance.

Shift Supervisor at CVS (2023-06 – 2024-09)

• Greet customers entering establishments.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Stock shelves, and mark prices on shelves and items.

Assistant Manager at BP (2018-03 – 2022-07)

• Greet customers entering establishments.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Stock shelves, and mark prices on shelves and items.
• Make and receive orders for inventory.

Server at LARCHMERE TAVERN (2016-08 – 2018-02)

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
• Inform patrons of establishment specialties and features.
• Receive and record patrons' dining reservations.
• Take and prepare to-go orders.
• Operate cash registers to accept payments for food and beverages.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

Customer Service Representative at SPEEDWAY (2013-02 – 2013-07)

• Greet customers entering establishment.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Stock shelves, and mark prices on shelves and items.

Crew Member at McDONALD'S (2008-06 – 2010-03)

• Greet customers entering establishments.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Serve orders to customers at windows, counters, or tables.
• Prepare and serve beverages such as coffee and fountain drinks.

Crew Member at McDONALD'S (2007-05 – 2008-06)

• Greet customers entering establishments.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Issue receipts, refunds, credits, or change due to customers.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Serve orders to customers at windows, counters, or tables.
• Prepare and serve beverages such as coffee and fountain drinks.

GED – Nordonia High School (2011)

Bachelor's Degree in Computer Science – Franklin University (2023)