Amanda Robinson

I thrived working independently, attention to detail, analytical, great problem solver, monthly goals exceeded every month for years. I worked from home for over 4 years for the subrogation firm: SubroIQ. I have extensive knowledge of insurance claims for water, property, auto, fire and medical/bodily injury.

I have over 13 years’ experience in quality control regarding the manufacturing of automotive, medical, arms, fragrances, skin care etc. Results driven professional with years of experience in recovery, customer service, quality control, customer relations, problem solving and administrative operations. Strong analytical communication and organizational skills with the ability to manage goals and priorities

Subrogation Specialist team lead - 2nd Look Inc/SubroIQ

(2021-08 - 2026-03)

Pursing various insurance carriers, tort, trucking, commercial claims & uninsured/under insured motorists for recovery of no-fault accidents of our client Erie Insurance. Responsible for training all new employees, meeting monthly goals, answering inquiries via email, chat, and by phone, negotiating settlements to resolve files with insurance adjusters to mitigate loss to the client’s revenue, setting up payment plans with claimants, money handling transactions, filing and monitoring arbitrations in TRS/Ehub, investigating files for accuracy, getting necessary documents to provide evidence for liability decisions, balance adjustments for additional property damages and medical incurred after referral from the client.

Quality Control - Horton Ambulances

(2016-08 - 2021-01)

Inspection of operations leading to the complexion of finished procedures for building ambulances, logging discrepancies, advising supervisors and operators of out of specifications issues, quality control in various production including but not limited to paint, electrical, and cabinetry, used blueprints and written specs/instructions to uphold clients build needs. Comprehensive reading and understanding of specification builds. Performing quality checks of alarms, sirens, electrical wiring, lighting, horns, mechanical systems etc.

Each ambulance is different and specific. Working overtime when needed.

Quality Control team lead - Bocchi Labs

(2015-09 - 2016-08)

Providing support for line leads, production, QC incoming and warehouse for the production of quality products per customers specifications, training both new quality employees and line lead personnel to standard operating procedures and guidelines, record keeping for batches of fragrances ran daily pertaining to multiple production lines, making standards/1st article pieces for all new production runs, responsible for line clearance procedures for new batches and products manufactured.

Quality Control - Adams Arms

(2013-03 - 2015-06)

Maintaining documentations of IMS (inspection machining specifications) do quality checks on products produced by all CNC operators and any document discrepancies, performing 100% of the quality control checks of all production pieces on multiple production lines, making the first article piece to be used a example for all production and outsourced/incoming, outgoing parts before next operation completed, segregating pieces that have tolerances out of spec and marking them accordingly, calibration and use of measurement equipment: calipers, micro-heights, bore and thread gages, comparator, disc mics, advising machine operators for offsetting machines to match specs as acute as .0002-.005 as tools wear the tolerance changes, changing tools as needed in CNC machines as necessary, approves in process production as being produced, comfortable operating various lathes, mills, CNC machines and deburring equipment.