Amber Maes

Resourceful and versatile Human Resources Generalist with 7+ years of experience across hospitality, real estate, and nonprofit sectors. Proven ability to manage the full range of HR functions, often as the sole practitioner or within agile teams. Recognized for professionalism, confidentiality, and a customer-focused approach.

Passionate about driving employee engagement and partnering with departments to foster understanding and compliance with company policies and procedures. Ready to leverage HR expertise to enhance organizational effectiveness and employee experience.

Human Resources Generalist - Developmental Pathways - Englewood, CO

(2025-06)

• Support day-to-day HR operations, employee inquiries, and HRIS transactions with a strong focus on accuracy and customer service.
• Manage HR tickets, offboarding tasks, job and data changes, and maintain employee records.
• Ensure compliance with I-9 and new hire documentation.
• Conduct exit interviews, document feedback, and identify trends to support employee experience improvements.
• Provide first-level employee relations and benefits support while maintaining confidentiality and professionalism.
• Partner with other departments to clarify and communicate company policies, rules, and procedures.
• Implement workflow coordination and process improvements to enhance HR operations.

HR Generalist - Pauls Corp - Denver, CO

(2023-11 - 2024-01)

• Assisted with the successful rollout of a new HRIS/payroll system.
• Supported recruitment, onboarding, and benefits data validation processes.
• Updated policies to align with organizational goals and coached users on system functionality.
• Handled inquiries regarding employment, payroll, and system issues.

HR Generalist - Ameristar Casino Resort Spa Black Hawk - Black Hawk, CO

(2021-12 - 2023-11)

• Provided HR support to over 700 employees, including international and contracted staff.
• Led onboarding, benefits administration, and employee engagement efforts.
• Advised leaders on leave, FMLA, ADA, and compliance regulations.
• Served as the on-site payroll and training contact; maintained internal communications.
• Participated in the safety committee and conducted HR data analysis for strategic improvements.
• Collaborated with department heads to ensure consistent application of company policies and procedures.

HR Manager - Granite Hospitality - Lakewood, CO

(2018-04 - 2020-04)

• Managed the full employee lifecycle for 75+ staff, including recruitment, onboarding, and offboarding.
• Led open enrollment and maintained 100% compliance with EEOC and ADA regulations.
• Investigated employee concerns, achieving 100% employer-favorable outcomes in unemployment claims.
• Developed recognition programs and training plans, resulting in 90%+ participation in engagement surveys.
• Processed payroll and workers' compensation claims.
• Fostered employee engagement through regular feedback and communication initiatives.

HR Coordinator - DoubleTree by Hilton Stapleton-North

HR & Accounting Administrator - Driftwood Hospitality

Bachelor of Business Administration - HR Concentration - University of Colorado Denver

Associate of Arts - Business Administration - Arapahoe Community College