Call Center Representative at eClerx (2023-12 – 2024-04)
- Entered and updated customer data to create and modify account information.
- Navigated multiple systems to find relevant information necessary for assigned tasks.
- Placed and answered phone calls to meet fluctuating demand.
- Recognized caller needs and recommended viable solutions.
Wait Staff at Ruby Tuesdays (2023-10 – 2023-11)
- Verified order accuracy prior to delivering to patrons and monitored plating and presentation.
- Recorded customer orders and entered accurate data into POS systems.
- Provided immediate attention and personable greetings to all guests upon seating.
- Calculated final bill and processed cash or credit transactions through POS systems.
Tire Trimmer at Innosource (2023-08 – 2023-10)
- Removed excess rubber to achieve smooth finishes.
- Used good judgment to help solve problems.
- Completed tasks with little or no supervision.
- Monitored processes and recommended methods for improvement.
- Kept work area organized and clutter-free.
Crew Member at Chipotle Grill (2023-05 – 2023-07)
- Stocked and cleaned workstations.
- Communicated clearly with team members in loud environments.
- Adapted to restaurant operational needs at peak times.
- Delivered superior customer service in a fast-paced environment.
- Notified customers of out-of-stock items and recommended alternatives.
- Operated cash register to receive cash or card customer payments.
Lead Hostess at My Kitchen (2022-04 – 2023-07)
- Seated guests, accounting for special requests and available seating.
- Utilized suggestive selling techniques to maximize sales opportunities.
- Mitigated risks by maintaining a sanitary work environment.
- Pre-planned seating arrangements for large groups and reservations.
- Set up and cleared tables to seat patrons more quickly.
- Prepared beverages and expedited orders.
- Answered questions about menu items.
