Ami Gandhi

quality-focused Applications Support Analyst with ability to deliver solutions for improved end-user experience

Software Development, Advisor - City of Irvine | Software Development, Advisor - City of Irvine | Peraton 2016 - Present · 8 yrs 6 mos2016 to Present · 8 yrs 6 mos

 acquired domain knowledge via various resources, serving as a reliable SME for important ERP applications

 led and-or participated in planned application upgrades and migration deployments, ensuring minimal disruptions

 identified opportunities for scripting auto-recoveries, reducing downtimes and need for manual IT interventions

 developed add-on interfaces to maintain application security, encouraging robust compliance measures

 built enhancements and integrations to existing programs, boosting applications functionality and utility acquired domain knowledge via various resources, serving as a reliable SME for important ERP applications  led and-or participated in planned application upgrades and migration deployments, ensuring minimal disruptions  identified opportunities for scripting auto-recoveries, reducing downtimes and need for manual IT interventions  developed add-on interfaces to maintain application security, encouraging robust compliance measures  built enhancements and integrations to existing programs, boosting applications functionality and utility

Skills: Crystal Reports · Microsoft SQL Server · Database Design · Web Services · Visual C# · Visual Studio · ServiceNow · Agile Methodologies · SQL · Internet Information Services (IIS) · JavaScript · PowerShell · SQL Server Reporting Services (SSRS) · SQL Server Integration Services (SSIS)

MS, Computer Science